Demo

Business Analyst (REMOTE)

Careerbuilder-US
Atlanta, GA Remote Temporary
POSTED ON 3/7/2025
AVAILABLE BEFORE 5/27/2025

Software Resources has an immediate job opportunity for a REMOTE Business Analyst.

5 month contract

Job Description :

  • Review chatbot performance and transcripts to create recommendations for improvement
  • Communicate chatbot capabilities to internal stakeholders and work with them to gather requirements for enhancements and issues
  • Create user stories for chatbot enhancements and work with development team to refine
  • Monitor chatbot performance metrics and identify underlying reasons for changes

Required Skills :

  • Experience writing user stories or similar software requirements
  • Experience with chat and chatbots
  • Ability to clearly communicate with the development team and internal stakeholders through written and verbal communication
  • Required Education :

    Bachelor's degree or equivalent experience

    Required Years of Experience :

    Desired Skills :

  • Experience working with Scrum / agile development teams
  • Experience with generative AI, especially in chatbots
  • Experience with analytics / using reporting to provide context for prioritization
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

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