What are the responsibilities and job description for the Family Dollar Regional Training Manager - (Houston) position at Careerbuilder-US?
The Regional Training Manager (RTM) position supports retail field training implementation specifically for the Dollar Tree banner or Family Dollar banner. This position is responsible and accountable for : District Manager Training and Train-The-Trainer sessions; selection, assessment, oversight, certification and ongoing management of the Grand Opening Look Daily (G.O.L.D.) Store Training Program; accountable for all District Manager and Store Manager training which includes ensuring quality and full completion of training and certification prior to assignment to the new role; professional classroom and in-store experiential facilitation of major field training initiatives; ability to establish and maintain effective regional business partnerships; consulting as a subject matter expert (SME) in the instructional design, and development of training content for the field; and strategically planning and aligning training deployment and work in key markets in support of our People Plan and learning governance strategy. This position reports directly to the Zone Training Director role.
Principle Duties & Responsibilities
- Regional Training Managers (RTM) have comprehensive knowledge of store operations processes, practices, and standards. They are the field’s “store experts” as well as deliver best-in-class learning through large and small group classroom facilitation and experiential learning in the field. RTMs act as the training business partner to Regional Directors and District Managers and provide regular business updates and training solutions that support company strategic plans and a high performing training organization. RTMs interact with all levels of the business from the field to the Store Support Center (SSC), including interaction with senior leaders during major training initiatives. This individual models Dollar Tree / Family Dollar values every day and demonstrates a high degree of professionalism in action that supports making Dollar Tree / Family Dollar a great place to work.
- Emotional intelligence, adaptability, and ability to lead change are critical to this role in a rapidly growing organization where the RTM leads critical new business initiatives. Must be willing to travel up to 12 days per month which may include, air travel, driving company vehicle for up to 5 hours to locations : shuttles, trains, and rental cars.
Primary Responsibilities for the Role
Additional Responsibilities for the Role :
Qualifications
Required Experience - 3 to 5 years Training and Facilitation experience in human resources, business, education or equivalent experience as a multi-unit manager. Must be able to work in a fast-paced, ever changing and results-based environment.
Preferred Experience
Certification in coaching and / or Training CPTD Certification or ATD Membership. Retail training experience, and / or multi-unit experience is strongly preferred.
Education
High School Diploma with 3 to 5 years training experience, Undergraduate degree / Graduate degree preferred.
Technical Skills / Qualifications
Proficient in Microsoft Office Suite (i.e., Outlook, Excel, OneNote, PowerPoint). Must have excellent interpersonal, verbal, and written skills.
Dollar Tree and Family Dollar are Equal Opportunity employers.
