What are the responsibilities and job description for the Telecom Administrator position at Careerbuilder-US?
FedRAMP cloud service
- Call center application usage and administration
- Data extraction and analysis
- Ping - Two-Factor-Authentication (2FA)
- System Problem Management
- Lumen call routing system
- Genesys call center system management
- Child Welfare Hotline Rules
- Mandatory reporters / reporting
- County responsibilities
- timeliness of response
- Engagement with and differences from Adult Protective Services (APS)
- Understand the appropriate HIPAA regulations within all systems
minor issues / major outages
State-supervised, county-administered system
determining jurisdiction
