What are the responsibilities and job description for the PRACTICE ASSISTANT (73452) - Brewster,NY position at CareerNation?
PRACTICE ASSISTANT (73452)
FLU CLINIC
Brewster,NY
M-F 8am - 5pm
Overhire
Position Overview :
Responsible for ensuring customer service and the front desk processes of registration, scheduling and payment collection are to CareMount Medical's standards operationally and financially.
Add'l. Description
This is a Front desk position for this year's Flu Clinic. The Practice Assistant will be responsible for checking patients into the clinic and also verifying insurance. The clinic will start on 9 / 19 with training the week before starting 9 / 12. The hours will be Mon - Fri 8 : 00 - 5 : 00 with one evening until 7 : 00 pm and rotating Saturdays from 9 : 00 am to 1 : 00 pm.
Essential Duties and Responsibilities (including but not limited to the following) :
- Provide quality Customer Service to the patients and visitors courteously and promptly.
- Verify and update patient account information according to Front Desk policy and procedures.
- Works routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
- Maintains work area and patient waiting room routinely and in a neat and orderly manner.
- Maintain knowledge of individual physicians scheduling requirements and preferences.
- Uphold a professional image and environment at the front desk.
- Provide patient support and respond to requests for information in a courteous and timely manner.
- Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
- Performs related work as required.
Qualifications and Education :
High School Graduate and minimum of two years' experience in Customer experience, preferably in a medical practice environment.
