What are the responsibilities and job description for the Anatomic Path Resolution Representative position at Careers Integrated Resources Inc?
Job Title: Anatomic Path Resolution Representative
Job Location: Clifton, NJ
Job Duration: 6-7 Months (possibility of extension)
Shift: Monday- Friday, 9:00am - 5:30pm
Job Summary:
Job Location: Clifton, NJ
Job Duration: 6-7 Months (possibility of extension)
Shift: Monday- Friday, 9:00am - 5:30pm
Job Summary:
- The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens.
- Communicate with and educate clients in order to expedite patient results.
- Resolve problematic Histology and Cytology cases.
- Pull and monitor worklists and pending lists.
- Locate missing patient samples.
- Enter TIQ problems into the LIS.
- Provide priority handling of patient samples with limited stability and problems impacting their processing.
- Research, investigate and resolve incoming client faxes/phone calls.
- Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results.
- Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes.
- Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels.
- This will require the ability to research test ordering information.
- Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution.
- Other duties as assigned.
- High School Diploma or Equivalent(Required).
- 3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution.
- Other similar work in a medical capacity will be accepted/considered
- Strong time management & organization skills are a must
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally.
- Ability to stand and work at the bench for long periods of time.
- Frequent walking and/or standing.
- May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity.
- Functional knowledge of medical terminology.
- PC skills, including working knowledge of MS Office.
- Strong Data Entry skills.
- Excellent clerical, organizational, phone and communication skills.
- Strong problems solving skills.
