Demo

Medical Review Nurse

Careers Integrated Resources Inc
Jacksonville, FL Contractor
POSTED ON 2/27/2025
AVAILABLE BEFORE 3/27/2025
Job Description: JOB SUMMARY

The Medical Review Nurse LPN reviews, authorizes, coordinates, and responds to requests for services for Client members. This position also communicates telephonically with providers and their offices, and occasionally with members. Makes decisions based on established policies and procedures, Client medical coverage guidelines, benefits, InterQual criteria, nursing knowledge. Refers cases to Client medical directors for potential denial.



Essential Functions

Review and authorize, as appropriate, phone/fax referral/authorization and clinical form requests per established criteria meeting compliance standards and timeframes

Review all requests not approved by the non-clinical support rep to determine benefit coverage and medical necessity

Review cases and potential denials with the Medical Directors

Research requests not clearly meeting established criteria

Assist the Prior Authorization non-clinical reps with the Prior Authorization process

Coordinate and maintain complete written documentation on all prior authorization s requests.

Collaborate with other Client departments, such as Claims, UM, Quality, Disputes/Appeals, and other external vendors.

Log into phone queue to service providers

Answer inbound calls regarding authorizations within established time frame

Document contact information in electronic medical record system

Maintain productivity

Handle calls professionally

Provide accurate prior authorization information to provider offices



Job Requirements

Knowledge of medical terminology

Experience with prior authorization

Experience applying nationally recognized criteria, including InterQual

Knowledge of Medicare regulations and guidelines

Computer skills, including ability to use Microsoft Office suite

Previous experience within a call-center environment

Ability to navigate through multiple systems and screens to resolve authorization or medical review requests

Talking and typing simultaneously

Effective time management skills

Effective interpersonal and communication skills

Ability to use electronic medical record and claims systems

Problem solving abilities

Work cooperatively, positively, and collaboratively in an interdisciplinary team

Work respectfully and positively with others

Ability to manage multiple projects and prioritize work tasks to adhere to deadlines and identified time frames

Ability to think analytically and make decisions

Ability to manage large workload



Required Experience:

0-2 years related work experience



Required Education:

Highschool Diploma or GED



Required Licenses and Certifications

RN - Registered Nurse - State Licensure

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