What are the responsibilities and job description for the Phlebotomist II position at Careers Integrated Resources Inc?
Job Title: Patient Services Representative II (PSR II)
Title: Phlebotomist II
Location: San Antonio, TX
Shift/Time Zone:Day time / central time Central zone. M- F : 8-5pm
Duration: 3 Months
Job Summary:
Under the direction of the area supervisor, the Patient Services Representative II (PSR II) performs daily activities accurately, on time, and in accordance with established procedures. The PSR II plays a critical role in representing our company by directly interacting with patients and ensuring a safe and professional environment through high-quality, error-free specimen collection and processing.
Essential Duties and Responsibilities:
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Perform daily operational tasks efficiently and accurately with minimal supervision.
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Maintain a safe, clean, and professional work environment at all times.
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Provide exceptional patient care by performing high-quality venipuncture and capillary collections, including pediatric and geriatric patients.
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Ensure accurate verification of patient identity and demographics; confirm patient initials and obtain signature post-venipuncture to verify that labels were affixed in their presence.
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Follow all forensic and clinical specimen collection procedures in compliance with established policies and procedures.
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Maintain thorough and accurate documentation and records related to patient interactions and specimen handling.
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Promote a positive and professional image to patients, clients, coworkers, and the public.
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Display leadership behaviors with a focus on process excellence, confidentiality, and patient safety.
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Flexibly respond to staffing needs including weekends, holidays, overtime, and last-minute schedule changes.
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Travel to multiple Patient Service Centers and In-Office Phlebotomy locations as needed, often with minimal notice.
Required Qualifications:
Education:
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High school diploma or equivalent (REQUIRED)
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Medical assistant or paramedic training (Preferred)
Work Experience: -
3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
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2 years of experience in a Patient Service Center environment (Preferred)
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Customer service experience in a retail or service setting (Preferred)
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Keyboard/data entry skills required.
Skills and Competencies:
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Proven ability to produce quality, error-free work in a fast-paced, high-volume environment.
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Demonstrated superior phlebotomy skills and attention to detail.
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Ability to work independently with minimal direct supervision.
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Strong organizational commitment and ability to handle multiple priorities.
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Excellent communication and interpersonal skills; strong customer service orientation.
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Demonstrated ability to embrace and adapt to change; transparent and open communicator.
Additional Requirements:
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Committed to compliance with all company policies including:
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Employee Health & Safety
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Dress Code
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Everyday Excellence Guiding Principles
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Must be punctual, dependable, and willing to complete the entire scheduled shift.
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Excessive absenteeism or tardiness may result in termination.
