What are the responsibilities and job description for the Property Damage Claims Specialist position at Careers Integrated Resources Inc?
Job Description: We are seeking a damage claims specialist to handle customer property damage claims that may
occur allegedly due to the operations or providing of electric service. Responsibility includes the accurate and
timely processing of customers claims, while conforming to state regulations and the Company s tariff. This
individual will oversee the process, from the time the claim is initially received through the final determination
and notification to the claimant and claim settlement, if warranted. This individual will be responsible for
ensuring proper documentation, maintaining tracking reports, as well as handling customer inquiries.
Core Responsibilities
Assist in determining liability for damage claims
Ensure compliance with state regulations and Company tariff
Analyze claims to ensure losses to be paid are appropriate for event
Process claims by accepting or rejecting claimant s documentation
Maintain tracking records of all accepted and denied claims
Ensure confidentiality of claims decisions and rationale
Provide quality customer service
Handle escalated calls or route to appropriate work groups
All other duties and projects as assigned
Required Qualifications
Education
Bachelor s Degree (preferred)
High School Diploma (basic)
Experience
Minimum three (3) years experience in Claims Handling
Proficiency with all Microsoft Office products, specifically Word and Excel
Strong verbal and written communication skills
Problem-solving and conflict-resolution skills
occur allegedly due to the operations or providing of electric service. Responsibility includes the accurate and
timely processing of customers claims, while conforming to state regulations and the Company s tariff. This
individual will oversee the process, from the time the claim is initially received through the final determination
and notification to the claimant and claim settlement, if warranted. This individual will be responsible for
ensuring proper documentation, maintaining tracking reports, as well as handling customer inquiries.
Core Responsibilities
Assist in determining liability for damage claims
Ensure compliance with state regulations and Company tariff
Analyze claims to ensure losses to be paid are appropriate for event
Process claims by accepting or rejecting claimant s documentation
Maintain tracking records of all accepted and denied claims
Ensure confidentiality of claims decisions and rationale
Provide quality customer service
Handle escalated calls or route to appropriate work groups
All other duties and projects as assigned
Required Qualifications
Education
Bachelor s Degree (preferred)
High School Diploma (basic)
Experience
Minimum three (3) years experience in Claims Handling
Proficiency with all Microsoft Office products, specifically Word and Excel
Strong verbal and written communication skills
Problem-solving and conflict-resolution skills
