Demo

TUTOR Operator Help Desk Part Time

Careers — The Unconventional
Remote JBLM, WA Remote Part Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 5/11/2025
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
TUTOR Operator Help Desk Part Time
Location
Remote JBLM, WA - Joint Base Lewis-McChord, WA 98433 US (Primary)
Category
Contractors
Job Description

The Unconventional, LLC (TU), a wholly owned subsidiary of Yorktown Systems Group, Inc. (YSG), provides full-spectrum Language Regional Expertise and Culture (LREC) support services including management, administration, instruction, CONUS and OCONUS immersions, role-player, and curriculum development in support of training efforts across the U.S. DoD and Intelligence Community. TU developed the Unconventional Training-on-Request (TUTOR) Platform, an advanced, robust,exible, and collaborative digital platform of integrated technologies for curriculum development, online training, and education and professional development tailored specially for the U.S National Security community and Security Cooperation partners. TUTOR, as our proven virtual training platform, supports the global community of Special Operations Forces (SOF), Intelligence, FAO, Security Cooperation, Psychological Operations (PSYOPS), Civil Affairs (CA), Diplomatic and Federal Law Enforcement language professionals across the ILR spectrum with Tutoring, Initial Acquisition, Sustainment, and Enhancement courses focused on Oral Proficiency Interview (OPI)/Defense Language Proficiency Tests (DLPT) prep, Foreign VIP Visitor prep, PMT prep, ADVON/PDSS prep, LET/ISO prep, and ESL/EFL. Our TUTOR platform connects our entire cohort of LREC SMEs, instructors, help desk, and administrators for 24/7 connectivity and reach-back to Command Language Program Managers (CLPMs) and their learners globally. By integrating TUTOR before and during our immersion and other LREC services, we provide our clients and their learners unequaled capability to tailor training support for domain-specific and operational proficiency training objectives, enhance student performance, and prevent proficiency drop-off.

TUTOR provides Command Language Program Managers (CLPMs) and their learners the flexibility to train anytime and anywhere with on-demand LREC instruction. Our TUTOR LREC Instructors develop and deliver customized Individual Language Training Plan (ILTP) tutoring and intensive courses focused on operational and general proficiency requirements including initial acquisition, enhancement, test prep, and immersion/pre-deployment prep. TUTOR multi-media classrooms provide comprehensive Bring-Your-Own-Device (BYOD) connectivity including laptops, tablets, smartphones, and secure scaled back Voice Over Internet Protocol (VOIP) and telephonic classrooms. TUTOR integrated technologies also include a Learning Management System (LMS), student reporting, scheduling, full CL-150 access, and additional resources capable of supporting 130 languages. Our TUTOR Helpdesk provides all training administrators, instructors, and students worldwide with 24/7 live technical support.

Job Requirements
Job Type
Temporary
Exemption Type
Non-Exempt
Travel
Some travel may be required

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