What are the responsibilities and job description for the Team Leader- Adolescent Unit position at Careers?
Leaders in recovery. Champions of hope.
Position Purpose:
The Team Leader is responsible for the program milieu management and daily supervision of unit operations under direction of Unit Coordinator/Clinical Supervisor. Duties include but are not limited to assisting all program team members with daily operations as needed and is the deemed point person for questions and problem solving in the management of the treatment milieu. The Team Leader will provide training, quality assurance, staff supervision to unit specialists and attend required meetings..
Job Requirements:
- Bachelor’s degree in social work, sociology, psychology, counseling, or related field preferred.
- tCADC or CADC preferred or be certified within 6 months of employment CADC, LMHC or LISW preferred.
- Valid driver's license and ability to meet agency insurance requirements.
Qualifications:
- Previous experience supervising a team in a social service setting strongly preferred.
- Adequate written skills to accurately complete required documentation within the time frames prescribed.
- Computer proficiency required and proficient using Microsoft products such as Word, Outlook, and Power Point.
- Ability to problem solve using established protocols or procedures or seeking supervision.
- Skilled in conducting individual, family, and group counseling.
- Ability to coordinate and present lectures for clients and community resources.
- Ability to effectively conduct behavioral management and intervention techniques.
- Ability to work with persons from diverse backgrounds and personalities.
- CPR Certification or obtain within 90 days of employment.
- CPI Certification or obtain within 90 days of employment.
- Iowa Mandatory Reporter for children and dependent adults or obtain within six months of employment.
- Skills to adapt verbal communication to the language style of the client and staff.
- Positive demeaner, empathetic and calm.
Leadership Expectations:
- Develops and maintains positive professional and supportive relationships with all Rosecrance Jackson staff.
- Creates clear performance expectations and delivers timely and constructive feedback to direct staff and others in a supportive and vision-enhancing manner.
- Conducts performance reviews with staff in a timely manner.
- Delivers regular, authentic recognition to Rosecrance Jackson staff.
- Maintain awareness of financial resources of Rosecrance Jackson and is good steward of all resources.
- Follows quality standards for area of responsibility and takes ownership in assisting team to manage productivity.
- Networks with colleagues in the Siouxland area on a cooperative and collaborative basis to advance the Rosecrance Jackson vision.
- Participates in continuous development of leadership skills.
Essential Responsibilities:
- Oversees the day-to-day supervision of the Unit Specialists to assure adherence of daily schedule and task completion.
- Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. Hours include some later shifts per week.
- Hire and directly supervise program Unit Specialists including orientation, training, and regular supervisory meetings.
- Collaborate with Shift Supervisors and Team Leads to ensure adequate staffing coverage residential units
- Prepare staff schedules to ensure adequate coverage of assigned units and work with other team leaders to provide residential coverage assigning and cross training as needed.
- Provide direct coverage as needed as Unit Specialist.
- Participate in the on-call rotation.
- Provide staff feedback on performance via team meetings, monthly supervision, and annual reviews. Provide more frequent individual feedback when needed.
- Perform a daily inspection for the environment of the unit and request necessary repairs or services from the Environmental Services Team.
- Working under direction of Unit Coordinator, assist assuring adherence and monitoring of program policies, goals, objectives, and procedures.
- Refine clinical program offerings to better serve the needs of clients, families and the Siouxland Community in conjunction with the Unit Coordinator.
- Promote team concept throughout residential services.
- Coordinate the tracking and ordering supplies for the unit.
- Maintain communication with collateral contacts as needed.
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Serve as a role model and demonstrate positive guest relations in representing the agency.
- Assume other related responsibilities as assigned by supervisor.
Job Type: Full-time
Benefits:
- Health insurance with multiple options to meet your needs
- Flexible Spending Account
- Health Savings Account with company contribution
- Dental insurance
- Vision insurance
- 401(k) plan with employer match and discretionary employer contribution
- Group life Insurance including LTD and AD&D
- Tuition assistance (qualifications apply)
- HRSA Substance Use Disorder Treatment and Recovery (STAR) Program approved site (Student loan forgiveness for service exchange)
- Licensure/certification reimbursement (qualifications apply)
- Paid time off
- Referral program
- Wellness plan
Schedule: 8 hour shifts
- 9:00 AM - 6:00 PM
- Monday - Friday
Work Location: Rosecrance Jackson Centers – Sioux City, IA
Rosecrance is an equal opportunity employer.
EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
