Team Leader - Mobile Crisis Response

Let’s change lives together.

Become a champion of hope.

Schedule: 8-hour shifts

• Shift time: M-F 8:30am-5pm with a minimum 2 on-call shifts per month

Position Purpose:

Functions as a Team Leader of the Mobile Crisis Response (MCR) team, which provides mental health treatment to children, adolescents, and their families. The team provides continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health treatment services to clients and their families and facilitate the issues of recovery into their daily living situations.

Job Requirements:

• Master’s Degree in Psychology, Counseling, Social Work, Addiction Studies, or other behavioral health related field, or equivalent experience and training
• Must qualify as a QMHP per Illinois Department of Mental Health Rule 132
• License as LCPC or LCSW preferred
• Knowledge of crisis de-escalation techniques and the ability to remain calm and composed in high-pressure situations
• Strong verbal communication skills, including the ability to convey information accurately over the phone
• Sound judgement to assess situations, determine the severity of crises, and take appropriate action, including referral to emergency services
• Excellent written and oral communication skills
• Strong communication skills essential; adept at collaborating across departments and engaging with leadership at all levels.
• Strong computer skills required, including proficiency in operating various software applications, and navigating digital platforms effectively
• Valid driver’s license and ability to meet agency insurance requirements
• Must have own transportation
• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

• Work hours prescribed and any additional hours deemed necessary for the responsibilities Some on-call hours are required for this position.
• Provide oversight and direction to community-based intervention and support
• Provide clinical supervision to team
• Complete requirements for review and signing of all required clinical documentation.
• Ensure that individual and group census numbers are within required
• Provide individual, group and family counseling
• Provide crisis intervention services as
• Provide case management and group coverage when
• Act as point person when assigned
• Facilitate team meetings and case reviews
• Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision provided by the Director
• Become familiar with all related state and county contracts, and complete monthly reports as
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing
• Assume other related responsibilities as assigned.

Pay: Based on education, experience, and credentials

• Starting Pay:
  • $61,796.80 per year

Work Location: Rosecrance Crystal Lake - Crystal Lake, IL

• Onsite

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

Salary : $61,797