Loss Prevention Specialist - Fayetteville, NC

FUNCTION OF THE JOB:

To monitor store locations to detect, investigate and resolve internal and external situations and circumstances that could lead to or result in losses to the company.

INTERACTION:

• Reports directly to District Loss Prevention Manager
• Extensive interaction within Loss Prevention and Store Operations
• Frequent interaction with Law Enforcement and court system
• Frequent interaction with customers and store personnel

SUMMARY OF RESPONSIBILITIES:

• Monitors for indicators of theft, investigates, documents, and reports findings and ensures resolutions per policy and procedure
• Conduct surveillance as required
• Review store media for discrepancies and document and report findings
• Extensive use of analog and digital video recording equipment in conjunction with company media
• Enforce company policy by reporting any violation or intent to violate any company policy, local, state, or federal law
• Appear in court to testify on behalf of the company as required

PHYSICAL DEMANDS:

• Must have adequate vision, speech, hearing and physical ability to perform essential job functions, with or without reasonable accommodations
• Must have full hand and arm usage to operate equipment, such as CCTV cameras, computer, handcuffs and writing instruments
• Must have full body rotation and movement enabling responsive action during apprehensions
• Must have ability to climb ladders
• Must be able to lift and carry a minimum of 50 pounds with little or no difficulty
• Must have excellent written and verbal skills to accurately record incident report details and circumstances
• Must be able to stand and sit for extended periods of time
• Must have the ability to defend self and apprehend shoplifters
• Must have the ability to interview internal and external subjects by either detained or scheduled encounters
• Must have the ability to drive between stores within a district

QUALIFICATIONS:

• Must have a High School Diploma or equivalent
• Must demonstrate sound decision making and judgment and be able to remain calm in stressful or critical situations
• Fluent in English
• Basic computer skills
• Must be able to work both alone and in team situations
• Must be able to work weekends and nights as required
• Must be able to maintain minimum 40 hours per week
• Some vacation restrictions apply during peak business
• Must possess and maintain a valid driver’s license in the state of residence
• Must successfully complete a background screening that may include verification of employment, motor vehicle and driving records, and drug screen