SPECIAL INITIATIVES GRANT RESOURCE REPRESENTATIVE

Job Summary:

Provides a variety of individual services such as job development, training, testing and counseling services, utilizing a case management model to enable individuals who are economically disadvantaged, dislocated or have multiple employment barriers to find appropriate work. This position will focus on individuals who are referred to CareerSource for either the Non-Custodial Parent Employment Program (NCPEP), Reemployment Services and Eligibility Assessment Program (RESEA),the HOPE Florida Program and any other special initiatives received.

Essential Job Functions:

• Will provide case management and supportive services to program participants for the following any special initiative grant programs received.
• Will generates and authorize Individual Training Accounts for the programs.
• Conduct an assessment of each participant’s skills and abilities, needs, barriers, resources, and employment preferences; provide labor market information, including demand occupations and job openings; and develop an Individual Employment Plan (IEP) jointly with each participant. The IEP will contain measurable and attainable steps to reach the goal of employment that leads to self-sufficiency, as well as resources that may be offered by Grantee to support these steps
• Enroll each participant into a job search workshop, a work readiness skills workshop, as well as one additional soft-skills workshop, as identified in the participant’s IEP
• Will develop Individual Employment Plans (IEP), Individual Service Plans (ISS), and Individual Responsibility Plans (IRP) according to center policies and procedures.
• Collect, maintain, and report data regarding each participant, to include date of birth, age, ethnicity, race, disability, low-income status (recipient of public assistance or family income below 200% of the poverty level), right to work in the United States, contact information, employment status/history, educational status/history
• Collect, maintain and report data requirements on the Special Initiavtives Program Report.
• Will engage employer placement contacts to assist customers with job placement, including job-search classes, labor market analysis and employment contacts.
• Will properly and timely provide case notes of customer progress/events, scan appropriate documentation, and enter correct data into the Management Information Systems.
• Will maintain case files to meet customer follow-up and compliance with federal, state and local policies, procedures and regulations.
• Performs community outreach for workforce programs and can attend job fair activities and employment events for CareerSource Southwest Florida.

Non-Essential Job Functions:

• May represent the career centers on various committees which may involve public speaking or taking a leadership role.
• May attend meetings, trainings and give presentations to promote the centers, the Business Services Career division and the employer services to area businesses, professional organizations, and community-based agencies.
• Interacts and coordinates services with other state and local agencies and programs.
• Other duties as assigned.

Supervision Received:

This position receives direct supervision from the Special Initiatives Program Manager and may receive indirect supervision from a Senior Program Manager or Operations Director.

Supervision Exercised:

Not Applicable

Working Relations:

Internal -- Interfaces with staff and management on a daily basis to provide and receive information. Encourages and maintains professional and respectful relationships with co-workers.

External --Interfaces with state and federal agencies, suppliers and vendors, and the general public to exchange, gather, or provide information on projects or programs.

Minimum Requirements:

• Associate degree in a related field from an accredited college or university is preferred. Two years of related experience may be substituted for one year of education.
• Florida Workforce Professional Certification Tier I must be achieved within 6 months of date of hire.

• Two years’ experience in a workforce development occupation in a One-Stop Career Center system is required.
• Two years related work experience in education, counseling, social services, or related fields is required.
• Two years experience in facilitating or instructing groups in the area of employee motivation or job readiness is required.
• Experience in developing curriculum is preferred.
• Supervisory experience is preferred.

• Ability to lead, motivate, and supervise staff.
• Proficient in Microsoft Office Word, EXCEL and PowerPoint.
• Excellent verbal and written communication skills, public speaking may be necessary.
• Excellent math and computation skills to perform basic budgeting plans.
• Excellent customer service skills to work with customers and the public.
• Must have exceptional attention to detail and critical thinking abilities.
• Ability to work with diverse populations.
• Ability to maintain high levels of confidentiality, credibility, and professionalism.
• Possess good time management skills.
• Ability to participate in continuing education and training for advancement opportunities to other CDR levels.
• Ability to understand, interpret and follow federal, state and local policies and regulations.
• Ability to accurately prepare and effectively present reports, ideas, etc., and give detailed presentations and training classes to various audiences.
• Bilingual preferred.

Other Requirements (if applicable):

• Reliable transportation may be necessary for travel throughout the workforce development region. May attend various functions and meetings which may occur before or after normal business hours.
• Valid Florida Driver’s License and Insurance.
• Obtains CEUs to maintain Certification Tier 1 status.

Physical Requirements:

• Physical ability to perform the above-listed job duties is required.
• May be required to sit for long periods of time.
• Infrequent light physical effort required - reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
• Proper lifting techniques are required which may include lifting up to 25 pounds for files and computer printouts on occasion.
• Work is performed in an office environment.

Job Type: Full-time

Pay: From $22.12 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Fort Myers, FL 33912: Relocate before starting work (Required)

Work Location: In person

Salary : $22