Demo

Production Support Technician

Careerxchange
Orlando, FL Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

Job Description

Job Description

Job Title : Production Support Technician

Location : Orlando, FL 32819

Company Overview : We are a leading IT solutions provider specializing in comprehensive technology services. Our team is dedicated to delivering innovative solutions that empower businesses to achieve their goals through technology.

Position Overview : We are seeking a dedicated and detail-oriented Production Support Technician to join our dynamic team. This entry-level position offers hands-on experience with programming, installing, and handling IT equipment such as tablets, laptops, and phones. The ideal candidate will have a basic understanding of IT equipment and a strong desire to build a career in the IT or computer-related field within our solutions-based warehouse environment.

Key Responsibilities :

  • Equipment Setup and Configuration : Assist in the programming, installation, and configuration of IT devices, including tablets, laptops, and phones, ensuring they meet operational standards.
  • Troubleshooting and Maintenance : Identify and resolve technical issues related to hardware and software, performing routine maintenance to ensure optimal functionality.
  • Inventory Management : Maintain accurate records of equipment inventory, track device allocations, and assist in managing stock levels.
  • Quality Assurance : Conduct inspections and tests on equipment to verify proper operation before deployment.
  • Documentation : Create and update technical documentation, including setup procedures and troubleshooting guides.
  • Collaboration : Work closely with team members to support ongoing projects and contribute to process improvement initiatives.

Qualifications :

  • Education : High school diploma or equivalent; technical certifications or coursework in IT-related fields are a plus.
  • Technical Skills : Basic understanding of IT equipment and familiarity with operating systems and software installations.
  • Communication Skills : Ability to follow instructions and work effectively within a team environment.
  • Problem-Solving Skills : Basic analytical skills with the ability to identify and resolve technical issues.
  • Physical Requirements : Ability to lift and move equipment as necessary.
  • Benefits :

  • Competitive salary with opportunities for overtime.
  • Comprehensive training programs to enhance technical skills.
  • Career advancement opportunities within the company.
  • Supportive and collaborative work environment.
  • Application Process : Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the position and relevant experience.

    Equal Opportunity Employer : CAREERXCHANGE ® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com.

    Note : This position is ideal for individuals looking to start their career in the IT field and gain practical experience with a variety of technologies.

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