What are the responsibilities and job description for the Club Membership Support Professional position at Carefree Boat Club?
Key Responsibilities
As a Membership Services Representative, your key responsibilities will include:
- Assisting with new member onboarding, including processing applications and scheduling orientations.
- Responding to customer inquiries via phone, email, and in-person interactions.
- Handling billing and payment processing, including managing invoices and processing payments.
- Supporting membership retention efforts by proactively engaging with members and resolving concerns.
Our ideal candidate will have excellent communication skills, attention to detail, and organizational skills to manage multiple tasks efficiently.
