What are the responsibilities and job description for the Assistant Office Manager position at Carefree Smiles Dentistry?
Assistant Office Manager – Private Dental Practice
Position Overview : We are seeking a motivated and detail-oriented Assistant Office Manager to join our dynamic dental practice. This role supports the Office Manager in overseeing daily operations, ensuring efficiency, and maintaining a welcoming environment for patients and staff. The ideal candidate is a proactive leader with strong organizational, communication, and problem-solving skills who thrives in a fast-paced healthcare environment.
Key Responsibilities :
Administrative & Operational Support
Assist in the daily operations of the dental office, ensuring smooth workflows and adherence to policies.
Schedule and coordinate staff shifts, meetings, and office activities.
Monitor office supplies and ensure the timely ordering of inventory.
Maintain compliance with OSHA, HIPAA, and other regulatory guidelines.
Patient Experience
Greet patients and ensure they feel welcomed and cared for throughout their visit.
Address and resolve patient inquiries, concerns, and complaints professionally.
Oversee appointment scheduling to optimize the provider's availability while minimizing patient wait times.
Staff Leadership
Provide training and mentorship to front desk and administrative staff.
Monitor employee performance and suggest areas for improvement or additional training.
Technology & Record-Keeping
Ensure accuracy and confidentiality of patient records within practice management software.
Monitor and report key performance indicators (KPIs) related to office efficiency and patient care.
Qualifications :
Proven experience in a dental office setting, with leadership experience preferred.
Strong knowledge of dental practice management software Eaglesoft.
Familiarity with dental terminology, and insurance billing.
Exceptional organizational and multitasking skills.
Excellent verbal and written communication skills.
Ability to work collaboratively in a team environment and handle stressful situations with professionalism.
Key Attributes :
Detail-oriented and able to prioritize tasks effectively.
Positive, patient-focused attitude with strong interpersonal skills.
Proactive problem solver with a commitment to continuous improvement.
Position Details :
Location : Carefree Smiles Dentistry
Compensation : $30 an hour
Salary : $30