Job Description Summary

The Quality Supervisor within the Calibration Labs is responsible for overseeing compliance with the Quality System. This role involves active participation in audit programs (both internal and external) and collaborating with 3rd-party audits. The individual will be tasked with providing training on BMRAM software and Calibration procedures. Additionally, they will be involved in calibration, maintenance, testing, troubleshooting, and repair of inspection, measurement, and test equipment.

In this position, there is a focus on mentoring and training calibration technicians, as well as working closely with Engineering, Production, and Field Support teams to address metrology needs. Building and maintaining strong relationships with calibration suppliers to ensure timely equipment calibration is also a key responsibility. Communication of results and solutions in a clear and efficient manner for metrology projects is imperative, as is managing spare parts inventory.

Lastly, cultivating a positive and collaborative environment throughout the organization is essential. This support function plays a vital role in fostering teamwork and efficiency across departments.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Essential Job Functions:

• Demonstrates expertise in FDA, ISO, and ANSI regulations and standards (For Ex: ISO 9001, ISO 13485, ISO 17025). 

• Creates necessary procedures and forms to support the Quality Management system.

• Compiles department metrics for Quality Management and Management Review meetings.

• Participates in internal, external, and 3rd party quality audits.

• Tracks and follows up on corrective actions.

• Provides daily quality support and guidance to BD employees.

• Conducts instructor-led training on Calibration Software and procedures.

• Trains Calibration Technicians on procedures, work instructions, and quality guidelines.

• Collaborates on Corrective and Preventive Actions and process improvement projects.

• Supports Engineering, Production, and Field Service on new equipment calibration requirements and supplier evaluations.

• Ensures inspection equipment is calibrated on schedule.

• Serves as the expert in calibration metrology for the Calibration Lab.

• Independently handles routine tasks with meticulous attention to detail.

• Issues purchase orders for calibration and repair services, including spare parts.

• Coordinates external calibration and repairs with suppliers.

• Organizes onsite calibrations with suppliers.

• Maintains working calibration standards.

• Calibrates equipment to meet specifications and requirements.

• Reviews calibration reports for compliance.

• Generates and reviews out-of-tolerance reports using Quality Notification (Q5) process.

• Prepares Product Impact Assessments for out-of-tolerance reports.

• Conducts reverse traceability reports for calibration standards, implementing corrective actions as needed.

• Manages a small team of technicians by delivering instructor-led training, conducting annual performance reviews, setting clear team priorities, fostering a positive work environment, and inspiring through exemplary actions.

• Performs any other assigned duties and responsibilities.

 

Qualifications, Skills, and Knowledge:

• Minimum 4 years of calibration and repair experience in a regulated environment, emphasizing FDA standards.

• Proficient in MS Office, especially Excel; adept at mathematical applications like algebra, geometry, trigonometry, and statistics.

• Experience in Blue Mountain Ram (BMRAM) preferred. 

• Strong customer service, organizational, and attention to detail skills.

• Excellent interpersonal and communication skills.

• ASQ CCT certification mandatory.

• Demonstrated leadership abilities in a fast-paced setting.

• Skilled in motivating and collaborating with teams.

• Preferred certifications include Total Quality Management, Six Sigma, or similar.

• Two-year degree in Engineering discipline (Electrical, Mechanical, Bio-Medical, etc.) required.

• Strong customer service, organizational, and attention to detail skills.

• Excellent interpersonal and communication skills.

• ASQ CCT certification mandatory.

• Demonstrated leadership abilities in a fast-paced setting.

• Skilled in motivating and collaborating with teams.

• Preferred certifications include Total Quality Management, Six Sigma, or similar.

• Two-year degree in Engineering discipline (Electrical, Mechanical, Bio-Medical, etc.) required.

• 5 years of supervisory experience.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$92,800.00 - $153,300.00 USD Annual

Salary : $92,800 - $153,300