Admin: Orientation Specialist III

We are seeking a dedicated and detail-oriented Orientation Specialist III to join Modivcare PCS. As an Orientation Specialist III you will play a vital role in the orientation process for our new employees.

• Schedule: M-F 8:00AM-5:00PM
• Office Address: Remote

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Facilitates and conducts virtual training sessions for caregivers across multiple branches.
• Ensures that all caregivers complete the required onboarding and orientation documentation to ensure they are “bench ready” to start work.
• Accurately updates HHA with caregiver orientation attendance, dates/times, and pay information.
• Proactively follows up with caregivers who have not completed the orientation paperwork, ensuring their compliance with deadlines.
• Maintains clear communication between caregivers and Regional Managers to streamline the orientation process.
• Collaborates with the Welcome Team and Operations teams to ensure compliance with all legal and company requirements.
• Monitors and reports the orientations status of caregivers and provide feedback for improving the onboarding experience.
• Takes charge of the new hire orientation process, responsible for daily activities of new hire orientation, ensuring a smooth transition into the organization.
• Effectively communicates all preemployment requirements to new hires, providing clear instructions and guidance.
• Actively participates in team meetings, fostering open communication and collaboration within the team.
• Contributes to the creation and improvement of Standard Operating Procedures (SOPs) for the orientation process.
• Maintains access to and ensure the security of highly sensitive materials, upholding confidentiality standards.
• Ensures the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicates with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participate in other projects or duties as assigned.

We are excited to speak to someone with the following…

• High School Diploma required.
• Two (2) plus years of experience.
• Experience facilitating Orientation and virtual training is preferred.
• Bilingual preferred, English and Spanish.
• Or equivalent combination of education and/or experience.

We live and lead by our Values…

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace