What are the responsibilities and job description for the Clerk Sales Team position at Careline Health Group?
Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.
Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you’re passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.
- Medical, Dental, and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Mileage Reimbursement
- Company Vehicle Program
- Cutting Edge Technology
- Coordinate the data between Trella Database and Homecare Homebase CRM
- Manage the Trella database
- Run reports to help us see trends to improve performance
- Adjudicate admissions
- Dissect non-admit data
- Track critical follow-up
- Oversee the resolution reconfirmation follow-up data (at 2 weeks, 4 weeks, 8 weeks... you will learn about this)
- Organize and aggregate account data (weekly, 2x/week, monthly, etc. - for facility protocol forms, hospice patients in facilities, CPS patients in facilities, facilities with contracts)
- Numerous other administrative functions
- Preparing, compiling, and sorting documents for data entry
- Transcribing information, text, and data into the required applications, such as word processors, spreadsheets, and databases
- Responding to requests for information and accessing relevant files
- Maintaining accurate and organized filing systems
- Providing back-up assistance for other clerical positions and performing routine office support duties
- High School Diploma or GED equivalent
- 1 year of experience in an appropriate clerical setting preferred
- Current and valid Driver’s License
- Reliable transportation and valid automobile insurance coverage
- Knowledge of medical terminology
- Knowledge of CRM functions
- Demonstrate good communication, interpersonal, telephone, and documentation skills
- Demonstrate ability to multi-task.
- Associate Degree preferred
- Knowledge of Trella and Homecare Homebase
- Knowledge of Excel
- Office Location: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025
- Office Hours: 8:00 am – 5:00 pm, Monday through Friday
