What are the responsibilities and job description for the Receptionist position at Careline Health Group?
Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.
Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you’re passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.
- Medical, Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Mileage Reimbursement
- Company Vehicle Program
- Cutting Edge Technology
- Greet all visitors and directs them to the appropriate person.
- Answer all incoming calls in a pleasant and proper manner and directs them to the appropriate person or department.
- Keeps reception and conference area appearance neat and tidy at all times.
- Takes messages as requested and delivers to the proper person in a timely manner.
- Assists in evaluating agency operations and systems and identifies ways to enhance workflow and productivity.
- Notifies supervisor of any problems requiring administrative attention and intervention.
- Assist with a variety of duties including daily clean-up, equipment cleaning and tracking.
- Mail information to clients, referral sources, and community organizations.
- Maintain conference room meeting calendars on a daily basis.
- Sets and maintains Outlook calendars.
- Prepares multiple copy packs for meetings or as requested by staff.
- Maintains and regulates mandatory medical refrigeration.
- High school diploma or GED
- Knowledge of medical terminology required
- Must have strong verbal and written communication skills
- Ability to operate computer equipment, Excel, Outlook, Word, multiple phone lines, fax, and photocopy machines necessary.
- Associate degree
- 1 year experience working in a health care setting
- Medicare and Medicaid guideline knowledge preferred
- Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546
- Office hours: 9:00 AM – 6:00 PM, Monday through Friday
