Access Coordinator - Bilingual English & Spanish

About Us

HEART. It is the driving force of our commitment to serving others with empathy, respect, and dignity. CareMax, is committed to providing the best that medicine has to offer with quality healthcare for those who need it most, our seniors. Join our team and experience it for yourself. We are Health with Heart.

You Can Count On Us To Provide You With Resources And Opportunities For Growth, While Contributing To Our Mission To Improve Lives Through Kindness, Compassion, And Better Health. This Is What We Offer

• Access to continual education through CareMax University
• Starting with 18 days of Paid Time Off
• 8 company paid holidays plus a floating holiday
• 401(k) plan with company match
• Comprehensive medical package
  
  

We are seeking an Access Coordinator to provide assistance to members about ACCESS Florida program (Food Assistance Program, Temporary Cash Assistance and Medicaid Program) and assist on how to apply or renew it. As a Florida access community partner, the representative is required to provide the services to all public inquiring about them.

Qualifications/Education

• High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.
• Working knowledge of Microsoft Office applications.
• Medical terminology knowledge preferred.
  
  

Abilities/Skills

• Excellent communication skills.
• Bilingual in English and Spanish, required.
  
  

Essential Duties And Responsibilities

• Explains, orients, and assists the members about ACCESS Florida program (Food Assistance Program, Temporary Cash Assistance and Medicaid Program) and assists on how to apply or renew it.
• Orients, supports, and assists to fill out certain governmental programs, such as: naturalization, citizenship, Medicare part D, housing, telephones, electricity, etc.
• Greets new or potential patients, shows the wellness and medical centers.
• Supports to maintain the Wellness Center clean and organized.
• Guides members to exits or provides other instructions or assistance in case of emergency.
• Works well under stressful conditions and treats members with respect.
• Provides informational handouts from county office.
• Completes paper or online applications as requested by customers.
• Provides assistance calling DCF Customer Call Center.
• Prints, faxes, emails, or copies of corresponding documents for customers as needed.
• Explains application process clearly.
• Provides customer assistance for "My Access Account".
• Performs other related or non-related tasks as assigned by Center Administrator.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

FREQUENCY FACTOR TABLE

FUNCTION

FREQUENCY

Walking and standing

More than 75%

Sitting

Less than 25%

Physical Hand and Finger Dexterity (office equip. typewriter, computer)

More than 75%

Close vision the ability to adjust Focus (typewriter and/or computer)

More than 50%

Talking and Hearing

100%

Lifting less than 10 pounds

Frequently

Lifting 10-30 pounds

Seldom

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Described below are typical work environment characteristics encountered while performing the essential functions of the position

• Moderate to High noise level.
• Clean, well-lit, comfortable climate.
• Fast-Paced environment.
  
  

Reasonable accommodation may be made to allow individuals with disabilities to perform the essential functions of the position.