Career Opportunities : IS Application Systems Administrator III (24756)
Requisition ID 24756 - Posted
12 / 23 / 2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (9)
Job Description Print Preview
Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title
IS Applications Systems Administrator III
Exemption Status
Exempt
Department
Information Systems
Manager Title
IS Application Support Manager
Direct Reports
n / a
Requisition #
24756
Pay & Benefits
Estimated hiring range $109,500 - $133,840 / year, 5% bonus target, full benefits. www.careoregon.org / about-us / careers / benefits
Posting Notes
This is a fully remote position, but you must reside in one of the listed 9 states.
General Statement of Duties
The IS Application Systems Administrator III is responsible for managing corporate applications, as well as designing and implementing effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon's applications system support model. This position spends substantial time partnering with business leaders, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).
Essential Position Functions
Application Systems Design
- Lead the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.
- Provide expertise in application systems software / hardware technology to the company and participate in and consult on projects.
- Advise other IS teams on best practices for application / processes design.
- Manage the maintenance of the enterprise application portfolio and inventory.
- Serve as a resource to developing administrators.
Application Systems Administration and Operations
Execute tasks related to tickets and service requests for advanced to complex server-side activities, and provide escalation support for compute tickets.Oversee the maintenance of application and server software, such as updates and upgrades.Analyze business needs; partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation.Oversee the configuration and customization of application systems.Define, run, and review reports on applications performance and event anomalies; ensure internal adjustments are made substantial gaps documented and elevated to management.Develop and maintain appropriate applications documentation, including current design and operation.Monitor and ensure quality of data transmissions.Oversee the configuration of user account access to applications as needed.Participate in an after-hours on-call rotation.Standards and Policy Administration
Author and serve as subject matter expert to define requirements and standards for application selection and deployment.Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations.Develop and maintain support policies and procedures.Assist with the development and management of application / database security policies and systems, such as web applications and SQL server security.Assist with the development and management of file exchange policies and systems, such as FTP.Lead the planning for and supporting disaster recovery and business continuity initiatives.Vendor Coordination and Relations
Establish and manage relations with external partners and application vendors including installation and repair of services.Conduct product and vendor research, and present recommendations to team and / or management.Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.Essential Department and Organizational Functions
Propose and implement process improvements.Meet deadlines for completion of job tasks.Maintain agreed upon work schedule.Demonstrate cooperation and teamwork.Provide cross-training on specific job responsibilities.Meet identified business goals that contribute to departmental goals.Perform other related duties as needed.Required Knowledge, Skills, and Abilities
Expert knowledge, skills, and / or abilities in most or all of the following :Enterprise applications integration and business process automation tools, such as BizTalk
Data integration strategy best practices, such as ETLClaims processing technologies, such as QNXT and FacetsElectronic health record technologies such as EPIC and AllscriptsDocument management and collaboration platforms, such as SharePoint and Office 365Scripting language technology, such as PowerShell and T-SQLCompute environments, such as server hardware, storage and virtualizationMicrosoft server operating systems and core services, such as Active DirectoryCloud technologies, such as Microsoft Azure and Amazon Web ServicesData protection solutionsTroubleshooting performance issues and root causesMonitoring systems and best practicesPrinciples of application design and best practicesKnowledge of ITIL and ITSM governance conceptsKnowledge of project management practicesExpert ability to author and maintain system documentationStrong and clear communication skills, including listening, verbal, written, customer service, meeting facilitation, and presentationsAbility to clearly articulate policies, instructions, goals, and objectivesAble to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadershipAble to simplify and present concepts in an easily understood wayProactively and appropriately communicates status and needsAbility to author policies, document risks, and propose solutions to information technology management and senior leadershipPossess a high degree of initiative and motivationAbility to effectively collaborate with coworkers, staff, leaders, and executives across all departmentsAble to see lead teams of people with minimal oversightAble to see the big picture beyond a request and take appropriate holistic action, employing "systems thinking"Strong project management skillsStrong vendor management skillsStrong organizational skillsAbility to prioritize work based on business need and directionStrong analytical and research skills; able to see patterns in data and draw appropriate conclusionsAble to propose solutions and communicate business valueAbility to maintain a positive attitudeUnderstands and adheres to governance and processAbility to mentor and assist in developing junior staffPhysical Skills and Abilities Required
Lifting / Carrying up to 10 Pounds
Pushing / Pulling up to 0 Pounds
Pinching / Retrieving Small Objects
Crouching / Crawling
Reaching
Climbing Stairs
Repetitive Finger / Wrist / Elbow /
Shoulder / Neck Movement
0 hours / day
0 hours / day
0 hours / day
0 hours / day
0 hours / day
0 hours / day
More than 6 hours / day
Standing
Walking
Sitting
Bending
Seeing
Reading
Hearing
Speaking Clearly
0 hours / day
0 hours / day
0 hours / day
0 hours / day
More than 6 hours / day
More than 6 hours / day
3-6 hours / day
3-6 hours / day
Cognitive and Other Skills and Abilities
Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.
Education and / or Experience
Required :
Minimum 5 years' experience delivering application systems solutions and related services required. Experience should include most or all of the following :Enterprise applications installation, administration and upgradeEnterprise applications infrastructure design, including performance management and cost metricsScripting and automationCloud and "as a Service" offeringsMicrosoft operating systems and core servicesITIL concepts and practicesConcepts of Managed CareProject management practicesSystems integration and data flowPreferred :
ERP experienceAgiloft experienceSharePoint experienceImplementation experienceInstallation experiencePowerShell experienceSalesforce experienceSuccessFactors experienceSmartsheet experienceBachelor's degree in Computer Science, Information Systems, or a related field preferredAdvanced-level Microsoft certifications preferredAdditional experience in related technology support and / or operational positions preferredWorking Conditions
Environment : This position's primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis) :Inside / office Clinics / health facilities Member homes
Other_________________________________________
Travel : This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.Equipment : General office equipmentHazards : n / aMULTI
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
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Salary : $109,500 - $133,840
