What are the responsibilities and job description for the Delivery Technician - DME position at CarepathRx?
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
Advent Health Respiratory and Equipment (AHRE) is a leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. A unique joint venture partnership between Advent Health and CarepathRx, AHRE has the unique opportunity to grow significantly as we expand to serve Advent Health’s expanding footprint of facilities and services throughout Florida.
The DME (Durable Medical Equipment) Technician is responsible for the timely and safe delivery, setup, and pickup of patient equipment and supplies. This role ensures patients and caregivers are fully educated on the use of the equipment, maintains proper documentation, and upholds professional standards in every interaction.
Responsibilities
- Coordinate delivery and pickup times with patients, ensuring efficient and timely service.
- Safely transport and deliver equipment and supplies to each patient, reporting any damage to the Operations Manager.
- Explain each document in the New Patient Packet, ensuring patients or caregivers understand their rights and responsibilities.
- Provide thorough education to patients or caregivers on the proper use and care of delivered equipment.
- Complete all necessary paperwork for deliveries, including daily route logs and oxygen dispensed logs.
- Pick up and return equipment as requested by the physician, patient, or caregiver.
- Clean, service, and maintain equipment according to company policies and procedures.
- Accurately maintain inventory records for all equipment and supplies received, delivered, and retrieved.
- Ensure the warehouse remains clean, organized, and fully stocked.
- Maintain a professional appearance and attitude at all times, serving as a goodwill ambassador between the company, customers, and any individuals encountered during the course of work.
- When assigned, take on-call duties, maintaining 24-hour availability and accurate records of on-call service.
- Adhere to and comply with all company policies and procedures.
- Immediately report any accidents, incidents, or mishaps while on duty to the Operations Manager.
- Perform other duties as assigned.
Working Conditions & Physical Requirements
- Regularly lift and move up to 50 pounds; occasionally lift and move up to 75 pounds.
- Perform moderate to heavy physical labor, including stretching, bending, stooping, and crouching while moving equipment and supplies.
- Occasionally climb stairs and maneuver heavy equipment through tight spaces within patient residences.
- Provide thorough equipment assessments and perform necessary maintenance as required.
- Safely drive a delivery van or truck through various weather conditions, including hazardous conditions when necessary.
- Must be able to identify and mitigate safety hazards during deliveries and equipment setup.
- Travel to both urban and rural locations to service patients.
- Work independently with minimal supervision, demonstrating strong problem-solving
- Must have and maintain a valid driver’s license.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
