Executive Director of Clinical and Residential Programs

Clinical and Residential Services Director

Salary range: $75K-$85K

JOB POSTING -CLINICAL AND RESIDENTIAL DIRECTOR

April24, 2025

CarePlus Residential Services (CPRS)’s mission is to provide advocacy and quality support to individuals with intellectual and developmental disabilities so they can live fulfilling, safe, independent, and productive life within their community.

Date Posted: April 24, 2025
Company: CarePlus Residential Services (CPRS)
Location: Head Office - 1180 Lisbon Street, Suite 1, Lewiston, ME 04240; with travel to Bangor and other locations

Job Summary

This is a senior Leadership role responsible for the Overall responsibility over Residential Programs, Clinical /Nursing operations, Compliance and QA department Strategy delivery, Plans, and Compliance and Reporting.

Under the Supervision of CBO, The Director oversees the daily direct care Employees work and priorities as well as operations of the programs while having to maintain collaboration and working supervisory relationship with Quality and QA Manager and the Contracted Nurse.

The responsibility of the Director is to offer support and supervision to a team of Residential Program managers and House Managers, ensuring a high quality Clinical, Nursing and Residential support of care and Program’s continuous improvement plans is maintained in the homes.

The Director will ensure a positive atmosphere with a focus on supporting CBO and Business in growth and development through setting goals for each individual consumer, DSP and Program Lead Teams. The Director will be responsible for Leading, coordinating, implementing, and tracking the performance management program for his/her team. Director’s work is driven by the CPRS mission to improve the quality of life by supporting independence.

Job Tasks and Responsibilities:

Leadership:

· Lead, Support, supervise and provide guidance to a team of Residential Management Team Leads; work to continually enhance the professional development of all staff.

· Collaborate with other Departmental Leaders in Finance, Admin and Human Resources and participate in a proactive employee Development Programs, performance management program which may include progressive disciplinary process up to and including terminations.

Professional values

• The Director is expected to exemplify professional values, ethics, responsibility, and confidentiality; attend conferences, workshops, and seminars to improve professional skills; demonstrate and model excellent communication skills in the meeting of job responsibilities.

Program Leadership and supervision

• Provide oversight of program operations and consumer goal planning and implementation.
• Maintain regular contact with each Program Managers, Site/facility, and Residential Lead as needed.
• Collaborate with Residential Teams Leaders to create plans to address areas for improvement to include implementation and tracking of corrective action plans.
• Review and consult Maine State Section 21 HCBS licensing regulations and CPRS policies and procedures on a consistent basis when setting standards for program Quality inspections.
• Ensure programs are in compliance with Emergency, Safety and state fire codes.
• Provide support and guidance regarding the identified roles and responsibilities of the Residential Management Teams.
• Create an environment which is conducive to adult learners and promotes the benefit of personal and professional development.
• Collaborate with the Training Management Teams and Residential Team Leaders to ensure staff attend and complete state and agency required training programs.
• Administer employee progressive disciplinary actions. Report any potential indication for suspension/terminations to Human Resources and CBO.
• Support, implement and monitor CPRS policies and procedures.
• Facilitate and participate in monthly meetings with the Residential Team Leads to address program and agency business.

Client support

• Ensure Individual Service Plans are implemented in each program.
• In collaboration with the Programs Team, create, review and update the Individual Service Plan on Therap to ensure implementation.
• Implement doctor orders and, in collaboration with the Nurse Educator, develop medical procedures for the health and safety of consumers.
• Ensure that Residential Teams and DSPs provide quality services and care to consumers and that medical and mental health appointments as required are arranged.
• Maintain monthly guardian and case worker communication and correspondence.
• Respond to all quality assurance reviews within required time frames.
• Consult with medical and behavioral professionals as needed.
• The Director may be required to stand in temporarily and provide the services of a Direct Support Professional.

Program operations

• The Director is expected to contribute to the professional development of direct care staff.
• Provide guidance to direct care staff around documentation, including but not limited to the review of consumer Individual Service Plans, Reportable Events and GER’s, Monthly Progress Notes, and audits of consumer finance.
• Participate in DHHS program inspections and investigations as needed.
• Provide 24/7 administrative support to the Residential Teams on a rotating basis unless other appropriate arrangements are approved by the CBO.
• Maintain weekly work schedules which minimize overtime, meets parameters of authorized program hours, and approve weekly staff payroll.

Teams Collaboration

• The Director is expected to participate in regular meetings with the CBO and Senior Leadership Teams as well as Programs Teams as planned and necessary.
• Gather weekly data and submit program reports on a monthly basis.
• Attend and participate in outside Events and meetings as required.

Supervision

• The Director is expected to monitor the performance of supervisees and execute an effective employee performance management program.
• Provide effective monthly supervision on Programs Teams, Managers and direct care staff within assigned programs.
• Review and approve employee evaluations and disciplinary actions (as required) written by Program Managers.
• In collaboration with Human Resources and the CBO, participate in a progressive disciplinary process as required.
• Approved weekly Timecards /payroll.
• Organize and lead monthly Programs Teams’ staff meetings.
• Maintain accurate and detailed documentation of all staff meetings and staff supervisions.

Safety

• The Director is expected to participate in and support the CEO in the implementation of policies and procedures addressing safety issues in all facilities.
• Create and support a safe work environment for employees.
• Promote safe work practices among all employees.
• Ensure that staff know how to operate all medical and adaptive equipment.

Critical Skills required:

• Leadership, Finance and Budgeting
• Organization, Planning and Communication
• Resources Management, Team Building and Performance
• Professionalism, Analytical, Negotiations and Diplomacy
• Project Management, Presentation and Reporting.

Qualifications, Experience and other Skills.

· Master’s or Bachelor’s degree in social work, Clinical, HealthCare, Medical or related field required,

· Related Professional Certification and Membership are highly recommended.

· Excellent verbal and written communication skills.

· Excellent interpersonal, negotiation, and conflict resolution skills.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Ability to prioritize tasks and to delegate them when appropriate.

· Ability to act with integrity, professionalism, and confidentiality.

· Thorough knowledge of employment-related laws and regulations.

· Proficient with Microsoft Office Suite or related software.

· Proficiency with or the ability to quickly learn the organization’s talent management systems.

Salary and Benefits

This is a full‐time position at a competitive Salary range: $75K-$80K paid Bi-weekly and other Benefits

How to Apply: Submit your resume and cover letter through really.com or to drugaba@careplusresidential.com by May 1, 2025. Please include "Clinical Director and Nursing Manager Application" in the subject line.

CarePlus Residential Services is an Equal Opportunity Employer. We celebrate diversity and comply with all ADA regulations.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Lewiston, ME 04240 (Required)

Ability to Relocate:

• Lewiston, ME 04240: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $85,000