Licensed Insurance Agent | Bilingual Telesales Specialist

Licensed Insurance Agent | Bilingual Telesales Specialist

Company: Carepoint LLC

Location: Miami, Florida

Job Type: Full-time

About Us:Carepoint LLC is a leading insurance agency serving individual brokers, partners, and agencies. Known for our commitment to excellence and personalized service, we have established ourselves as a trusted partner in the industry. We are seeking four highly organized and motivated Licensed Insurance Agents | Bilingual Telesales Specialists to support our growing team. 

Key Responsibilities:

Client Engagement: Engage with clients via phone to promote and sell insurance products, ensuring a professional and client-focused approach.

Needs Assessment: Identify client needs and recommend appropriate insurance coverage tailored to their requirements.

Relationship Building: Build and maintain strong client relationships through excellent service, follow-up communication, and personalized support.

Client Education: Educate clients about insurance policies, coverage options, and benefits to empower informed decision-making.

Sales Performance: Achieve or exceed sales targets and performance goals, contributing to the overall success of the team.

Compliance and Regulations: Ensure strict adherence to CMS (Centers for Medicare & Medicaid Services) compliance standards and regulatory guidelines during all client interactions and transactions.

Record Management: Maintain accurate records of client interactions and transactions in the CRM system, ensuring compliance with company policies, industry standards, and CMS regulations.

Requirements:

• Must have a valid drivers license to commute to the office (Coral Gables, FL, 33134)
• Minimum of 40 hours expected per week
• Proven experience in telesales, customer service, or insurance sales (minimum 1 year).
• Excellent communication and interpersonal skills.
• Ability to handle objections effectively and close sales.
• Strong organizational and time management skills.
• Ability to work independently in a fast-paced, target-driven environment.
• Strong knowledge of Microsoft Office Suite (Outlook, Teams, Excel, Word, and PowerPoint) and computer-savvy, with the ability to quickly learn and adapt to new software and tools.

Preferred Experience:

• Telemarketing: 1 year
• Phone sales: 1 year
• Knowledge of health insurance products and policies

Licensing & Language Skills

• Florida 2-15 or 2-40 license (preferred) or willingness to obtain one.
• Fluent in Spanish and English required, ensuring clear and effective communication with diverse clients.

Pay Rate and Benefits:

• $15 per hour base pay.
• Commission incentives for every sale, offering unlimited earning potential.
• Comprehensive training and ongoing professional development to support your success.
• Opportunities for career growth and advancement within the company.
• Health insurance provided to ensure your well-being.
• 401(k) retirement plan to help secure your financial future.

Application Process:

• Interested candidates are encouraged to submit their resume to connect@carepointinsurance.com. We appreciate all applicants, but only those selected for an interview will be contacted.