What are the responsibilities and job description for the CFTSS Intake Assistant position at CARES?
CARES (Community Assistance Resources and Extended Services, Inc.) is to assist children and adults with intellectual/developmental disabilities (ID/DD) and/or mental health conditions and their families, in particular, from under-served multilingual communities, access information, obtain resources and services.
Salary Range: $45-$55k Location: Midwood relocating to Dyker Heights in the near future) Brooklyn, NY
Essential Duties and Responsibilities:
The role of a CFTSS Intake Assistant includes the execution of consent forms, including rectifying all errors and omissions and submission of said forms. In addition, they would oversee the ongoing waiting list for services; this includes updates, additions and contacting clients when services are available. They must have the ability to manage detailed tasks and follow through with consistency.
- Perform related duties as assigned by supervisor.
- Maintain compliance with all company policies and procedures.
- Initiate and review consent forms for submission. Correct errors and omissions as necessary.
- Weekly meetings with supervisor.
- Oversee the waiting list for services and interact with clients regarding their placement.
- Communicating with Insurance Companies and obtaining authorizations.
- Reviewing cases to ensure compliance.
- Speaking to families regarding services.
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Computer proficiency (MS Office Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- High school diploma or GED required.
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to lift and carry up to 35 lbs.
- Must be able to talk, listen and speak clearly.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Salary : $45,000 - $55,000
