What are the responsibilities and job description for the Bilingual Customer Service Rep. - Society Hill, SC(Full Time) SPANISH FLUENCY position at CareSouth Carolina?
***APPLICANTS MUST BE FLUENT IN SPANISH, BOTH VERBALLY AND WRITTEN***
JOB DESCRIPTION: The Bilingual Customer Service Representative will be responsible for answering all calls coming into the organization and routing them to the correct location. If the caller is a patient calling to make an appointment the CSR will schedule the patient appointment. The CSR will be scheduling appointments from a central call center location for all Caresouth Carolina medical offices. Other responsibilities include, but not limited to: Gathers necessary demographic and clinical information and enters into scheduling system; may communicate visit requirements and instructions; and make necessary adjustments to the appointment as needed.
EDUCATION: High school diploma or equivalent.
EXPERIENCE: A minimum of one (1) year of experience in an appointment scheduling position, preferably in medical practice setting, is required. MUST SPEAK SPANISH.
HOURS: Monday-Friday, 7:30am-6:00pm. Will be scheduled for 7:30am-4:30pm or 9:30am-6:00pm.
LOCATION: Society Hill, SC
CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability, or veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
