What are the responsibilities and job description for the IT Technician - Society Hill, South Carolina(Full Time)Monday-Friday position at CareSouth Carolina?
Job Description:
Under the supervision of the IT supervisor, installs, maintains, troubleshoots, and upgrades computer hardware, software, personal computer networks, peripheral equipment and electronic mail systems; assesses user training needs and trains users in effective use of applications, if applicable; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance to other IT and CareSouth staff and performs related work as required
Duties/Responsibilities:
· Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
· Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pull cables and rewires or directs the rewiring of cables as required for new installations and office configuration.
· Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
· Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required.
· Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
· Assists in instructing CareSouth staff in use of standard business and administrative software including word processing spreadsheets and database management.
· Provides instruction or written documentation where required.
· Assists with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
· Completes Relias trainings and signs off on PowerDMS documents in a timely fashion.
· Willing assists with other duties as requested.
Education and Experience:
Two (2) year degree
One (1) to three years experience in field or related field
Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above
Hours:
Monday-Friday, 40 Hours, Full Time, (7:30 a.m.-4:00 p.m., 8:00 a.m.-4:30 p.m., 8:30 a.m.-5:00 p.m., 9:00 a.m.-5:30 p.m., 9:30 a.m.-6:00 p.m.(rotating hours)This position is fully in-office, no remote work)
Location:
Society Hill, SC
CareSouth Carolina is committed to providing equal employment opportunities to all. We seek to have a diverse, inclusive workforce and encourage applications from all qualified individuals without regard to race, color, age, sex, gender identity or expression, sexual orientation, religion, marital status, citizenship, disability or veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
