What are the responsibilities and job description for the Certified medical assistant position at CareSouth?
SUMMARY :
Assists providers and patients in receiving high quality, patient-centered care; actively works to create and maintain a professional, positive patient experience.
PRIMARY RESPONSIBILITIES :
- Knowledge and understanding of Employee Handbook.
- Carry out the meaning of the CSMD Mission and Vision statements.
- Practice a culture of safety to reduce or prevent risk of injury, claims, loss or liability by utilizing the Risk Management and Infection Control Plan.
- Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan.
- Be present and ready for work as scheduled.
- Attend in-service trainings, departmental meetings, and community events.
- Work cohesively with team members.
- Greets patients, families, and providers in a courteous, friendly, and professional manner.
- Attain screenings goals for quality measures.
- Maintain current credentials
- Ensure proper and sufficient checking and re-checking of blood pressure, if necessary.
- Effectively, comprehensively utilizes the electronic medical record (EMR) entering data, documenting, tracking, and managing patient care.
- Works with the operations team members to ensure efficient patient flow.
- Comprehensively prepares exam rooms according to clinical standards, specific procedures, and provider's need for ALL visits.
- Ensures providers have everything needed to provide high quality, patient-centered care.
- Triages patients by checking vitals and documenting chief complaints / reason for visits in the EMR.
- Promptly and accurately documents in the patient's EMR.
- Administers oral, IM, SC Meds (injections) per Provider's orders, and as applicable.
- Facilitates office lab tests, blood draws and obtaining other specimens either directly or through coordination with Lab vendor according to provider's orders and as applicable.
- Follows-up on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making.
- Disseminates the Treatment Plan / Office Visit summary to patient at the end of each visit.
- Follows-up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts.
- Coordinates referrals as directed.
- Completes and submits requests for Prior Authorizations in collaboration with Provider.
- Tracks request Emergency Room providers and ensures patient's records are documented and their PCP is aware of needs.
- Works with the Front Desk team to schedule follow-up visits for patients.
- Works closely with Care Coordinator to assist patients in managing chronic diseases according to Treatment Plans.
- Performs duties according to Certification as Medical Assistant.
- Follows clinical standards and guidelines of OSHA, CLIA, NCQA, PCMH, Meaningful Use, HRSA and all payor sources.
- Follows and actively participates in CareSouth's Quality Management Plan and adheres to standards of improvement accordingly.
- As assigned to Front Desk, performs duties according to specifications of job description, inclusive of scheduling appointment for all new and established patients, rescheduling, insurance verification, and accepting payments.
- Travel to satellite offices based on need and perform reminder calls, insurance verification, and batch reconciliation.
- Other duties as assigned.
REQUIREMENTS :
- Must possess a certification as a Certified Medical Assistant.
- Must have knowledge and experience using Electronic Health Records; must have strong computer skills.
- Excellent verbal and written communication skills.
- Must have exceptional interpersonal communication skills.
- Must be able to effectively resolve conflicts.
- Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies, and procedures.
SUPERVISES : N / A
N / A
TRAINING :
- Relias CareSouth Onboarding
- Relias Track A Clinical
PERFORMANCE MANAGEMENT EVALUATION TYPE
Clinic Support
Physical Requirements :
- Visual acuity - always
- Hand - eye coordination - always
- Lifting approximately 10-15 lbs., Pushing, Pulling - sometimes
- Stooping, Bending, and Standing - sometimes
- Walking- frequent; short distances
WORK ENVIRONMENT :
- Exposure to disease or infections
- No vibrations
- Exposure to artificial and / or natural light
- Exposure to outdoor weather elements
Last updated : 2024-11-16
Salary : $15
