Director of Behavioral Health

 

 

 

CareSTL Health is seeking a Director of Behavioral Health. The Director of Behavioral Health Services is responsible for the direction and leadership of operational, financial, programmatic, and human resources activities for Behavioral Health Services. This includes establishing, achieving, and continuously monitoring the behavioral health goals and objectives of CareSTL Health. The position provides direction and leadership to ensure CareSTL Health meets the ‘Quadruple Aim’ of great patient care and improved population health within an efficient cost structure, while improving the work life of providers and staff. While the range of duties and responsibilities is broad and varied, the position’s major responsibility is directing the operations, budgeting, financial management, and quality improvement. The Director is knowledgeable about relevant federal and state regulations impacting behavioral health care and serves as a subject matter expert for the organization. The Director works closely with a variety of stakeholders, coordinating the activities of Behavioral Health Services across the enterprise. The Director of Behavioral Health Services serves as the programmatic and operational leader for Behavioral Health Services and works closely with CareSTL Health employees and leaders. The Director of Behavioral Health Services will be responsible to provide clinical care weekly. ( 40% Clinical- 60% Administrative) 

 

1. Assures data exchange between the health plan, behavioral health care, and vendor organizations to support clinical quality and patient experience measurement and improvement
2. Collects data about opportunities for collaboration between medical care and behavioral health care, i.e., exchange of information, appropriate diagnosis, treatment, and referral of behavioral disorders commonly seen in primary care, and appropriate use of psychotropic medications. Clinically appropriate use of behavioral health services for providers, members, and others within the organization. Advances continuity and coordination between medical care and behavioral health care to reduce fragmentation, especially for people with special needs such as severe and persistent mental illness.
3. Directs activities to improve the coordination of behavioral healthcare and general medical care, i.e., collaboration with behavioral healthcare practitioners, data analysis to identify improvement opportunities, and collaborative action.
4. Serves as behavioral health subject matter expert and advisor to other areas within CareSTL Health. Conducts ongoing behavioral health and governmental regulatory research to maintain management policies. Carries out management responsibilities in accordance with CareSTL Health policies and applicable laws.
5. Provides business leadership working closely with senior management to ensure the goals and objectives for behavioral health integration are established, communicated, and achieved.

• Integrates behavioral health management components into Primary Care services.
• Serves as liaison to and is responsible for the oversight of delegated behavioral health vendor(s) in accordance with applicable standards and regulations.
• Financial Manager
  • Actively seeks opportunities to improve financial outcomes, engaging staff in the process.
  • Establishes annual financial goals and actively uses benchmarking to high-performing systems in similar area of expertise to set annual targets in partnership with the Senior Director of Behavioral Health.
  • Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
  •  Monitors and analyzes financial data and utilizes for decisions regarding FTE’s, staffing and operational budget.
  • Creates business plan(s), justifying variances and analyzing cost-benefit of programs with support from Finance Business Partners.
  •  Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.
  • Articulates budgetary considerations to staff and the impact of the broader organizational financials on operations, workforce, and initiatives.
• Administrative Leader
  • Contributes to the success of CARESTL Health by providing leadership, direction, and coordination of operations, finances, and human resources for area of responsibility.
  •  Manages and directs all activities within area of responsibility.
  • Continually assesses all services, identifies problems, and utilizes data to analyze and propose innovative approaches for solutions.
  •  Maintains records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.
  • Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.
  • Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.
  • Organizes and prioritizes time and resources to manage efficiency. Appropriately delegates.
  • Remains current of new trends and best practices and incorporates into Behavioral Health Services practices and programs.
  •  Articulates and enforces standards for quality/safe patient care.
  • Develops and implements innovative systems and processes that improve staff and patient quality and safety.
  •  Demonstrates achievable and measurable results and develops action plans for improvement.
  • Initiates, monitors, and enforces regulatory requirements.
  • Holds self and others accountable to organizational and departmental policies, service and professional standards, and commitments and provides timely follow through on questions and concerns from staff and partners.
  • Ensures development of initiatives to improve patient and family experience.
  • Develops and implements clinical outcome measures for quality improvement, cost and complication reduction and the implementation of evidence-based medicine with the dyad partners.
  • Incorporates the use of evidence-based practice and appreciative enquiry into program development and improvement activities.
  • Actively listens to staff ideas and concerns, assesses the communication style of others, and adapts to them.
  •  Effectively facilitates meetings at department and organizational level.
  • Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.
  • Articulates and presents data, information, and ideas in a clear and concise manner.
  • Communicates in a professional manner consistent with Respect for People commitments.
  • Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other CARESTL Health programs.
  • Demonstrates empathy and concern while ensuring Behavioral Health Services goals are met.
  •  Manages the complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within Behavioral Health Services.
  • Creates an environment that encourages diverse opinion, recognizes differences, and incorporates into process and services.
  • Exhibits awareness of personal attitudes and beliefs, recognizing their influence on response to others.
  • Creates a culture and systems for recognizing and rewarding staff.

• PhD in Psychology, Business Administration, Healthcare Administration, or Healthcare related field

• Five (5) years of relevant experience in the management of behavioral health care

• Clinic hours are Monday - Friday 8 a.m. to 5 p.m.
• 11 paid holidays per year.
• Full benefits package.
• Public Service Loan Forgiveness.