What are the responsibilities and job description for the Medical Assistant position at CareWell Urgent Care?

Job Description

CareWell Urgent Care is seeking a dependable Full Time Medical Assistant for our state-of-the-art urgent care center in South Dennis, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment.

Our centers are open (7) days per week 8AM to 8PM. Full-time positions must be able to work three 12-hour shifts per week including every other weekend.

Job Summary : Under the supervision of the clinical provider, the Medical Assistant duties may include taking and recording vital signs and medical histories, preparing patients for examination, IV / Blood draw, ECG, office diagnostic testing, x-ray prep, assisting with splinting / wound care and assisting in administering medications as directed by physician.

Duties and Responsibilities : Medical Assistant - tasks include but are not limited to :

Medical :

Prepare examination and treatment rooms with necessary instruments.
Take patient histories and vital signs
Prepare patient for examination and treatment
Apply splints and dressings, prepare and maintain supplies and equipment for treatments including sterilization
Assist physicians in preparing for minor surgeries and physicals
Perform phlebotomy and laboratory paperwork.
Dispense medication as directed
Instruct and educate patients about discharge instructions if applicable
Provide solutions to patient concerns within the scope of position.
Provide information and assistance as needed.

Clerical Duties :

Provide accurate and timely documentation to staff, insurance carriers and companies.

Maintain patient records for clinical use, medical records use, billing use, physicians review, etc.

Document patient files, records, forms, and other info as necessary.

Assist with scheduling of test and treatments.

Screen phone calls for referral to physician.

Maintain clinical and office supplies and equipment.

Complete opening and closing procedures.

Be sure work area appears neat, well stocked, and organized.

Skills and Qualifications :

Accuracy and strong attention to detail

Ability to multi-task

Strong communication skills both written and verbal

Able to take initiative to step up and solve problems and recommend solutions

Demonstrate ability to maintain a high level of confidentiality

Proven interpersonal skills to effectively and courteously deal with patients, families, clients, coworkers, clinical staff and physicians.

Key Competencies :

Commitment to CareWell / CCMD as a company as well as your internal team

Knowledge of basic medical terminology, medical practice and care to assist in giving patient care.

Consistent daily practice of common safety hazards and precautions to establish a safe work environment.

Knowledge of computer function and basic office equipment.

Organizational and analytical skills necessary to maintain efficient workflow.

Knowledge of organizational policies, regulations, and procedures to administer patient care.

Ability to adjust responsibilities to accommodate a fast-paced work environment while maintaining excellent customer service and staff interactions.

Ability to react calmly and effectively in emergency situations.

Responsible for personal actions and open to feedback from others.

Ability to maintain confidentiality of sensitive information.

Education & Experience :

High school diploma or equivalent

1-5 years MA experience and / or MA, CNA or LNA certification

Supervisory Responsibility : The Medical Assistant role has no supervisory responsibilities.

Work Environment : This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations and other conditions common to a clinic environment.

Physical Demands : Requires full range of body motion including manual and finger dexterity and hand-eye coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours. Requires some exposure to communicable diseases or body fluids.

Position Type and Expected Hours of Work : This is an hourly, non-exempt position that ranges based on PT or FT. For full-time, hours are 8am-8pm, 3 days a week with a rotating weekend shift.

Travel : Based upon staffing needs, travel to another center may be required from time to time.

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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