What are the responsibilities and job description for the Sales BDC Representative Automotive position at CARGO AUTO GROUP LLC?
About Us:
Cargo Auto Group is a fast-growing car dealership dedicated to delivering exceptional customer experiences. We are looking to build a top-tier Business Development Center (BDC) from the ground up, and we need a dynamic, motivated, and experienced BDC Manager to lead the charge.
Job Description:
As the BDC Manager, you will play a crucial role in the success of our dealership. You will be responsible for establishing and growing the BDC department, developing effective communication strategies, and ensuring seamless coordination with other departments. This role is perfect for someone who thrives in a fast-paced, fast-changing environment and is passionate about driving business growth through innovative customer engagement.
Responsibilities:
- Build and develop the BDC department from the ground up.
- Implement strategies to enhance customer engagement and lead conversion.
- Manage and train the BDC team to ensure high performance and productivity.
- Collaborate effectively with Sales, Service, and Marketing departments.
- Analyze and report on department performance metrics.
- Continuously adapt and optimize processes in a dynamic environment.
- Handle all incoming and outgoing calls, internet leads, and customer inquiries.
- Schedule and confirm appointments efficiently and professionally.
- Follow up on previous leads to maximize conversion opportunities.
Requirements:
- 1-2 years of experience in a BDC management role, preferably within the automotive industry.
- Proven ability to lead and grow a team in a fast-paced, fast-changing environment.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to collaborate effectively across multiple departments.
- Spanish speaking preferred.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and career advancement.
- A supportive team environment.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
- Monthly bonus
Ability to Commute:
- Bronx, NY 10466 (Required)
Ability to Relocate:
- Bronx, NY 10466: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25