What are the responsibilities and job description for the Package Claim Specialist (Irregular Packages) position at Cargo Largo?
Cargo Largo is a dynamic, growing company. We have unmatched variety - product and roles for advancement. Our positive, friendly culture is truly world class.
1st shift: 6:30 AM – 3:15 PM (Monday-Friday)
Pay Rate: Starts from $19.00 with substantial opportunity to increase with high performance
What you’ll be doing (Will train)
- Clues: Identify shipment tracking # by building a chain of clues
- Search: Use up to four systems with concurrent searches
- Contact: Customer via phone or e-mail to confirm match
- Document: Update package record on-line throughout process
- Desk: 70% of time seated in quiet, warehouse workspace - standing option
- Lift: Average 70 lbs. to get & return package
What we want from you
- Service: Enjoy helping customers by finding the rightful owner
- Systems: Comfortable navigating multiple on-line systems and basic Excel
- Courteous: Maintain communication etiquette on phone & in e-mail
- Conscientious: Not micro-managed; stay focused
- Pace: Consistently achieve 5-7 voided claims per hour
- Detail: Enter accurate search criteria; pick right tracking #; spell correctly
- Attendance: Can be counted on to be on the job
Why choose us?
- Mid-size: Big enough to be well-established; small enough to be family-like
- Highly Satisfied: 19 of 20 associates glad to be working at Cargo Largo
- Synergy: Unparalleled teamwork where peers jump in to help
- Merit Based: Performance rewarded often in compensation and appreciation
About Cargo Largo
We're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We process dozens of trailers each week and more than several million unique SKUs annually, selling this inventory through our well-known, local retail store (11,000 transactions/week), on-site bid sale (1,400 bid lots/week), and online via eBay (3,300 listings/week) sales channels. The variety is amazing, ranging from consumer items (clothing, laptops, designer pursues, hardware) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).
We are committed to hiring talented people to provide high quality customer service. Associates who thrive at Cargo Largo are motivated by the dynamic, fast-paced and fun work environment.
Our benefits are designed to meet the unique needs of each associate. To learn more, visit Benefits (cargolargo.com).
Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.
Warehouse, Customer Service, Call Center, Customer Support, Administrative Assistant
#CargoLargo21
Salary : $19
