What are the responsibilities and job description for the Product Manager - Shipper Experience position at Cargomatic?
Who We Are
Join a rapidly growing company disrupting the trucking industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Take a look around you. Literally everything humans build, grow, or sell has spent time on a truck. Local trucking is the lifeblood of every regional economy, and yet this $100 billion industry still relies heavily on phone calls and fax machines. Cargomatic is transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology. We are solving complex, real-world problems every day, and giving full transparency to the shipping process.
Product Manager- Shipper Experience
Cargomatic is hiring for a Product Manager with agile project management skills to execute against our massive vision. Are you passionate about technology? Can you put the customer experience and value proposition before everything else? Can you take complex ideas and present them simply to both internal and external stakeholders? We’re looking for a customer and data driven Senior Product Manager to partner with our engineering and business teams to deliver a transformative experience and value to our customers. This is a leadership role for formulating product strategy, and driving roadmap investment choices and delivery products that drive positive outcomes for customers and the business.
What You’ll Be Doing
- Product Delivery: Own execution of the product roadmap including business cases, prioritization, release planning, user stories and product requirements, experience design, and rapid delivery in an agile environment
- Customer Insight & Innovation: Be customer-centric; develop innovative product solutions that are grounded in a deep understanding of customer needs to deliver the best customer experience
- Continuous Planning: Run iterative planning meetings with stakeholders, and product and engineering leadership
- Marketplace Onboarding & Adoption: Own delivery of product improvements that delight customers and contribute to accelerated customer engagement; manage marketplace participants’ API/EDI integrations along with customer delivery lead
- Cross-Functional Partnership: Foster tight partnerships with engineering, sales, finance, and operations
- Scrum Process: Run daily stand-ups, weekly sprint pre-planning, and retrospectives to drive continuous improvement
- Documentation: Build documentation of processes and procedures
What We’re Looking For
- 3 years of relevant product management experience with a track record of successful software product deliveries for enterprises and SMBs
- Bachelor’s degree in Engineering or Business
- Exceptional communication skills, including presentation, formal writing, verbal, and email communication
- Proven ability to work across functions and influence senior leaders and stakeholders
- Passionate about customer experience, with a track record of delivering “wow experiences” for customers
- Excellent analytical skills and strong bias towards data-based decision making
- Ability to understand complex business problems, develop effective solutions based on delivering value for customers, and ability to add value to the business
- Technical fluency; ability to understand and discuss architectural concepts, and schedule tradeoffs and new opportunities with the engineering team
- Passion for the Supply Chain and Logistics industry
What's In It for You
- Competitive compensation
- Medical, dental, and vision benefits
- 401K company match program
- Flexible paid time off (PTO) and paid holidays
- Join a high-growth company redefining logistics and supply chain!
The expected salary range for this role is $140,000 to $155,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
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Salary : $140,000 - $155,000
