Demo

Technical Trainer

Cargotec
Ohio, OH Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/19/2025

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

You will be part of

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well :

  • Employees First way of life : all of us should experience Easiness, Empowerment and Excellence every day at work
  • Comprehensive benefit package including; health, vision, dental, voluntary life / disability insurance upon first day of employment
  • 401k program with 6% company match
  • Personal time off and company-paid holidays
  • Opportunities for career growth and competitive salary commensurate with experience
  • Paid training
  • Boot allowance
  • Company mentoring program
  • Tuition reimbursement for job-related continued education
  • Referral Program
  • You may also be provided with a company cell phone, laptop and / or credit card, all to be used for the purpose of conducting company business

Purpose of the position

The Technical Trainer will administer, develop, and facilitate Technical Training for HIAB USA Inc. Dealers, and Service Partners, and Internal Employees.

Main tasks and responsibilities

  • Provide a quality educational experience to technicians in the following areas :
  • General Product Knowledge

  • Electrical Systems and Theory
  • Hydraulic Systems and Theory
  • Engines and Electronic Engine Control Systems
  • Equipment Inspection and repair
  • MOST Train the Trainer
  • Product Installation in some cases
  • Create and develop new course content
  • Classroom training (presentations)

  • Instructional videos and tutorials
  • Hands-on activities and training.
  • Continuously upgrade, and expand our current training offerings to meet our product technology requirements
  • Create and provide new model introduction course materials
  • Assist with the management of our Master Technician Program
  • Provide technical support for Technicians as needed
  • Provide information and reports as required to meet the needs of HIAB USA's management
  • Investigate, select and recommend equipment, services, tools, training aids, components, etc.
  • Assure that the department has the proper equipment to present quality training
  • Promote and market service training to our dealers and customers
  • This position will require travel
  • What you'll need to succeed

    Education :

  • High School diploma or equivalent required
  • Working experience :

  • Successful training program development and facilitation experience preferred
  • Strong technical and diagnostic experience
  • Skills and competencies :

  • Knowledge of material handling equipment, products, dealerships, and industry
  • Excellent organization, preparation and presentation skills
  • Ability to convey complex information in an understandable format
  • Proficient in Microsoft Oce, Word, Excel, and PowerPoint
  • Ability to manage multiple projects.
  • Excellent group dynamics and presentation skills
  • Detail oriented
  • Excellent oral and written communication skills
  • Interested to join?

    If you are excited about this opportunity, please submit your Resume / CV today for consideration!

    HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

    NOTICE FOR CALIFORNIA RESIDENTS

    Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.

    LI-HYBRID

    Hiab is part of Cargotec

    Hiab is a leading provider of smart and sustainable load handling solutions. We are committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, tail lifts under the ZEPRO, DEL and WALTCO brands, and HIPERFORM, a suite of smart solutions. As the industry pioneer, Hiab continues to make load handling smarter, safer and more sustainable to build a better tomorrow. www.hiab.com

    Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki : CGCBV) sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people. www.cargotec.com

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