What are the responsibilities and job description for the Customer Service Coordinator position at Caribbean Food Delights, Inc.?
Caribbean Food Delights, Inc. is a leading manufacturer of Jamaican Style Patties.
About the Role
We are seeking a motivated and reliable Sales/Office Assistant/Receptionist to provide sales/administrative support to our team.
- Answer phones clearly and politely on first or second ring to ascertain reason for call and assist the caller.
- Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
The ideal candidate will have a minimum of one year similar work experience and possess competent computer knowledge.
Skill Requirements:
- Excellent communication and customer service skills
- Able to operate standard office equipment
- Well organized; detail oriented and accurate
Responsibilities
Key responsibilities include but are not limited to:
- Process all orders for local customers carefully.
- Handle all orders for RCB and CFD which must be recorded on the appropriate order form and email immediately to RCB at Mt. Vernon.
- Check for purchase orders from the Electronic Data Interchange (EDI) computer system as required; invoice customers accordingly using the EDI system.
The selected candidate will be expected to maintain printers, fax, photocopying, and laminating machines, to ensure they have adequate supplies for proper functioning.
Requirements
To be considered for this role, applicants must meet the following requirements:
- High School Diploma or equivalent
- Minimum 1 year work related experience
- Competent computer knowledge
