What are the responsibilities and job description for the Team Member - Hiring Immediately position at Caribou Coffee?

Team Member

13-16 / hr tips

Pay Rate : $13-$16 TIPS

Details

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY ! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our team! Apply today and be part of the ‘Bou Crew!

Position Overview :

The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

DOING – What you deliver :

Provides incredible Guest Service by :

Developing personal ongoing relationships with guests

Practicing active listening and connection

Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality

Makes enthusiastic and knowledgeable recommendations to delight guests

Creating day making experiences that spark a chain reaction of GOOD

Hand-crafts beverages to order per Caribou standard operating procedures

Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures

Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities

Takes guest orders & manages cash drawer and follows all cash handling policies and procedures

Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards

Actively thinks and acts upon what the team and guest will need in the future

Differentiates between problems that can be solved directly and when to ask for leader support

Understands that the team is managing multiple priorities and willingly takes direction from leaders

BEING – How you show up :

Brings the Core Values to life in all that you do : Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.

Brings joy to the opportunity to interact with others and make fun happen

Embraces the opportunity to be helpful to others – both to team members and guests

Has a learner’s mentality and has a desire to get better and do things correctly and effectively

Shows up in every situation looking to do the right thing, serve with love and make the biggest difference

Takes ownership for and is eager to make a positive impact on others

Shows up ready and willing to be a reliable team player and support one another

Is resilient under pressure and is willing to ask for help

Qualifications : Required :

Ability to work afternoons and weekends and an occasional morning shift.

Must be at least 18 years of age.

Preferred :

Restaurant, retail or guest service experience.

Physical Requirements :

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing up to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Salary : $13 - $16

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