What are the responsibilities and job description for the Patient Service Specialist position at Carient Heart & Vascular?
Carient Heart and Vascular is a leading cardiovascular group of 17 Cardiologists, 1 Vascular Surgeon, and 14 mid-level providers in Northern Virginia. We value professional growth, quality colleagues, in a well-established successful group practice; dedicated to providing our patients with the highest level of care. We are looking for a friendly, professional, experienced Patient Service Specialist to join our patient focused team of professionals supporting our cardiovascular practice in our Northern Virginia locations.
Carient Heart and Vascular is an Equal Opportunity Employer. We offer competitive salary and benefits.
Primary Responsibilities include:
- Provide exceptional customer service and efficient communication.
- Provide support to all patients and referring providers, greeting them in a positive, professional and friendly manner.
- Accurate registration and verification of demographic information in the Electronic Medical Record (EMR).
- Identify accepted insurance plans.
- Insurance verification / referrals.
- Schedule diagnostic testing, patient consultation and office visit appointments.
- Collection of co-payment and/or patient balances
- Maintain work spaces and waiting area at all times to ensure it is clean and organized. Requirements:
- High School diploma or equivalent required
- Minimum 2-year medical office experience preferred
- Exceptional communication skills
- Prior experience with Electronic Medical Record (EMR) preferred
- Proficient with computer hardware and software applications (ie PC, fax, scanner, Windows 10, Office 2013 or newer)
- Ability to multi task
- Detail oriented
- Excellent customer service skills and positive attitude are a must
- Bilingual is a plus
**We have various location availability- must be able and willing to travel to all Carient office locations
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
