What are the responsibilities and job description for the Patient Support Specialist position at Carient Heart & Vascular?
Carient Heart and Vascular is a leading cardiovascular group of 19 Cardiologists and 14 mid-level providers in Northern Virginia. We value professional growth, quality colleagues, in a well-established successful group practice; dedicated to providing our patients with the highest level of care. We are looking for a friendly and professional Patient Service Specialist to join our patient focused team of professionals at our cardiovascular practice.
Carient Heart and Vascular is an Equal Opportunity Employer. We offer competitive salary and benefits.
Primary Responsibilities include:
- Provide exceptional customer service and support to all patients and referring providers.
- Responsible for providing friendly, professional, and efficient telephone communication.
- Accurate registration and verification of demographic information in the Electronic Medical Record (EMR).
- Identify accepted insurance plans
- Schedule diagnostic testing, patient consultation, and office visit appointments.
- Communicate patient messages to clinical triage team by email through EMR
Requirements:
- High School diploma or equivalent required
- Minimum 1-year medical office experience required
- Exceptional communication skills
- Prior experience with Electronic Medical Record (EMR) preferred
- Proficient with computer hardware and software applications (ie PC, fax, scanner, Windows 10, Office 2013 or newer)
- Ability to multi task, detail oriented, excellent customer service skills and positive attitude are a must
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Manassas, VA 20109
