What are the responsibilities and job description for the Chief Operating Officer position at Caring Bees Healthcare?
Who are we looking for?
Growing home health care operation seeks a leader to take ownership of our business growth and compliance. You love to embrace a culture of caring, belonging, honesty and trust and enjoy the meaningful connections that come from it : for the whole patient, their families and the communities we serve—it truly is all about helping people.
Persona : Ideally a healthcare professional that has started as a Nurse / PT or OT who has experience in home based care giving and eventually grew in career to a leadership role with strong knowledge in operational and functional expertise. One who has market knowledge with specific clientele in the New England Region / Greater Boston Areas.
Characteristics : Strategic leader, strong communicator, excellent orator, matured & professional personality, master in engaging with different groups, adaptable, innovative & strong motivator.
Not : Bureaucratic working style, instructor, rigid & lone warrior
Job Description : Operations :
Leading and owning the home healthcare business management & expansion .
Design and delivers strategic & special projects that directly influences planned growth
Owns the qualification of patients, planning for the services and supervising their total home health care needs
Implements and maintains administrative practices , agency mission, vision, philosophy, goals, and policies
Enhances the profitability of the agency and engages with the team to assure the quality of services delivered
Strategic :
Develop and implement operational strategies to improve efficiency, productivity, and profitability
Oversee all operational departments, including business operations, support functions, and customer service
Develop and manage the company budget , ensuring that all expenses are within budget
Analyze financial and operational data to identify areas for improvement
Collaborate with other leadership team members in developing and implementing business strategies
Leadership :
Develop and maintain relationships with key stakeholders, including customers, suppliers, partners, and the board of directors
Lead the compliance of all company policies and procedures
Stay up-to-date with industry trends and best practices to identify opportunities for growth and improvement
Qualifications : Must Have :
10 plus years of progressive experience with last 5yrs as a successful operational leadership role in a home health care agency
Experience leading a team of 250-500 staff in the organization that includes both direct & indirect.
Meet all the Federal, State and ACHC accreditation requirements
Experience as a HIPAA Privacy Officer appreciated.
Health care degree & experience as Physician, RN, NP, Occupational Therapist, Physical Therapist, etc
Good to have :
Client engagement or financial revenue generation responsibility
Experience in design & implementing creative & scalable cost management process
Pragmatic in optimizing the analytics and metrics to improve output optimization
Will not be a match if :
You have not worked in homecare services within the healthcare industry
You have not led a team or managed the patient acquisition business
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