Job Description
Job Description
Benefits :
- 401(k) matching
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Are You the Ultimate Multitasker?
Do you thrive in a fast-paced environment where no two days are the same? Are you the kind of person who can answer calls, greet visitors, scan documents, and still keep a smile on your face? If so, keep reading!
Were looking for a Office Assistant whos ready to take charge of the front desk, keep operations running smoothly, and bring a positive energy to the team every day. If you're a go-getter with a knack for multitasking and exceptional customer service skills, this is the role for you!
Position : Office Assistant
Location : 720 West Hargett St, Raleigh, NC 27603
Schedule : Monday - Friday, 8 : 30 AM - 5 : 30 PM
Compensation : Competitive salary with weekly pay and same-day pay options
Benefits :
Medical, Dental, and Vision InsuranceShort-Term Disability, Accident, Cancer & Critical Illness InsuranceLife Insurance401k with employer matchPaid Time Off (PTO) and Holiday PayKey Responsibilities :
Front Desk Operations : Greet visitors, caregivers, and clients with a welcoming attitude. Ensure the front desk is efficiently managed and organized.Phone & Email Management : Answer calls, take messages, and direct inquiries. Respond to emails in a timely and professional manner.Customer Support : Handle upset clients or caregivers with a calm, professional demeanor, ensuring swift issue resolution.Document Handling & Confidentiality : Manage sensitive information with discretion, ensuring all documents are scanned, filed, and uploaded properly.Administrative Assistance : Provide clerical support including typing, data entry, and scheduling. Manage office supplies and ensure everything is in place.Payroll Support : Use Paylocity to send caregiver pay stubs, assist with password resets, and ensure system access is up to date.Constant Contact & Communication : Regularly update caregiver and applicant contact lists and manage communications effectively.Errands & Office Management : Run errands when needed, maintain the cleanliness and order of the office, and ensure everything is in working order.Event Support : Assist in staffing and managing employee engagement events, ensuring smooth operations and participation.Other Duties as Assigned : Provide support wherever necessary to keep operations running smoothly and efficiently.Qualifications :
Education : High school diploma or equivalent required.Experience : 3 years of continuous and verifiable experience in clerical, administrative, receptionist, or front office coordination.Customer Service : Minimum 3 years of customer service experience in a healthcare setting is preferred.Technical Skills : Basic proficiency with Microsoft Office (Outlook, Excel, Word). Experience with multiline phone systems and accurate typing / data entry.CNA / PCA Certification : Preferred but not required.Attention to Detail : Strong organizational skills with a keen eye for detail, capable of prioritizing multiple tasks in a fast-paced environment.Confidentiality : Ability to maintain strict confidentiality, especially regarding personal and health-sensitive information.Communication : Excellent written and oral communication skills, able to interact professionally with team members, caregivers, clients, and visitors.Team Player : Ability to work independently or as part of a team to achieve company goals.Why Youll Love Working With Us :
At Caring Hands, we believe in nurturing our team as much as we nurture our clients. In this role, youll be surrounded by a team thats committed to excellence, and you'll receive ongoing training and support to help you succeed. Were passionate about providing opportunities for growth, and we strive to create a workplace thats engaging, supportive, and fun!
We offer excellent benefits, flexible pay options, and a team-oriented environment. Join us and be a part of something rewarding we cant wait to meet you!
