What are the responsibilities and job description for the Team member- for Senior relocation services position at Caring Transitions?
We're particularly looking for a personable candidate who has a deep passion for helping others, especially the Seniors, and would like to make a difference in the community!
Job Description : The Team Member position is responsible for providing world-class customer service to clients while working closely with Managers and other Team Members to maintain operational standards and procedures. This position operates directly under the direction of the Job Captain-On-Duty. The position has direct interactions with clients and members of the public at large.
Roles and Responsibilities :
- Prompt and regular attendance on assigned shifts
- Communicates positively with clients, peers, and Managers
- All boxes properly labeled
- Master Inventory list is created
- Any broken items are documented / pictures taken before packing and noted on the master inventory list
- Special instructions are communicated to movers
- LIFO needs are boxed and appropriately labeled for the client and movers
- Take inventory of supplies that are used for an appropriate chargeback to the client
- All materials are hauled away to recycle or storage for reuse, and all trash disposed
- Provides exceptional customer service as you safely move, pack / unpack, and stage / resettle the client in the new home
Qualifications & Skills :
Physical / Environmental Requirements :
