Company:

Insulspan, the premier supplier of high performance structural insulated panels (SIPs) for residential and commercial structures, is seeking an Inside Sales Representative join our dynamic team. Based at our head office in Blissfield, Michigan, this position offers an exciting opportunity to contribute to our continued growth in the energy-efficient building products sector.

Job Summary

The Inside Sales Representative will enhance relationships across the product line(s) customer base and with internal stakeholders, facilitating increased communication, understanding and growth in overall sales. This job will serve as a coordinator between multiple departments involved with the product line(s) supporting and will have direct external contact with customers.

This job will be expected to perform duties Monday – Friday, 8am – 5pm, with occasional overnight and/or weekend hours required. Quarterly travel to visit key customers, national sales meetings and division headquarters will be required. This job offers a hybrid schedule, working in the office 3 days per week.

Duties and Responsibilities Include

• Form strong relationships with Regional Managers, Sales Reps, Order Management Specialists, Technical Sales Personnel, and other departments across the organization to ensure customer needs are met and the best service is delivered.
• Work closely with the National Sales Manager and the Regional Management team to expand the existing customer base, generate revenue through new account additions, and manage, retain, and grow sales with existing customers.
• Work directly with the Order Management and Pricing teams to facilitate smooth, error-free order entry with correct pricing.
• Help retain and grow existing business by establishing solid relationships at the branch levels with purchasing contacts, working with them to ensure their experience is positive. Educating customers on proper item numbers, terminology, and order placement methods will help make the process run more smoothly.
• Review the order file and identify opportunities for accessory sales. Reach out to Regional Managers, Reps, and Customers where such opportunities exist to help facilitate the closure of these additional sales.
• Assist in outbound calling for pooling less-than-truckload orders to minimize freight impacts for both the customer and the company.
• Utilize project data platforms to assist Regional Managers and Sales Reps in understanding project opportunities in select markets. In concert with the existing Clark Construction Data efforts, coordinate such opportunities with the CRM team for project follow-up.
• Support company strategic initiatives, including New Product Developments, Marketing Programs, and Carlisle Operating System activities.
• Perform other duties as

Required Knowledge/Skills/Abilities:

• Strong knowledge of the commercial construction
• Understand the roles of the stakeholders within their market: architects, distributors, contractors, competitive manufacturers position and be familiar with other Carlisle brands.
• Strong fundamental understanding of focused product lines and the ability to recommend such products with respect to design and installation practices.
• Effective prioritization of time and resources to achieve
• Must be self-motivated, working well both independently and on cross-functional
• Communication and teamwork skills to follow up with customers and internal
• Computer/Technology

Education and Experience:

• Required:
  • Bachelor's degree in business management, marketing, architecture, or construction management
  • Five (5) years of relevant experience in customer service or support functions

Working Conditions:

• Individual will operate primarily in an office setting, with a hybrid flexibility to work from a home- based office a portion of the week.
• Phone and Email: Consistently available to provide service and support to distributors, sales representatives, customer service and the pricing team.