What are the responsibilities and job description for the General Manager - Buddy's Boardwalk Empire position at Carlo's Bakery?
Location: Buddy’s Boardwalk Empire at Harrah’s Resort, Atlantic City
Pay: Starting from $70,000 per year (plus bonus opportunities)
Benefits: Competitive salary, health benefits, and growth opportunities
About Us
Join the Famiglia at Buddy’s Boardwalk Empire, where Buddy Valastro and the Carlo’s Bakery team bring Italian-American roots to life with every bite, "Hoboken Style!" If you’re passionate about food and thrive in a fast-paced, casual environment, this is your opportunity to lead a dynamic team while expanding your culinary career.
Position Overview
The General Manager will oversee all aspects of operations at Buddy’s Boardwalk Empire, ensuring financial success, guest satisfaction, and a positive workplace culture. This role involves supervising daily operations, managing financial performance, maintaining inventory, and developing team members.
Primary Responsibilities
- Leadership: Supervise and motivate Assistant Managers, Kitchen Staff, Porters, and Sales Associates.
- Operations: Oversee daily activities, including purchasing, inventory, staffing, scheduling, and production.
- Financial Management: Review monthly financials, identify improvement areas, and ensure profitability.
- Team Development: Train, develop, and evaluate staff to maintain high standards of performance and customer service.
- Quality Assurance: Ensure all menu items meet company standards and adhere to food safety protocols.
- Compliance: Maintain sanitation and safety standards, ensuring adherence to all company policies.
- Customer Service: Lead by example in providing friendly and efficient service.
- Administrative Duties: Perform reporting, manage budgets, and oversee operations on multiple platforms.
- Store Maintenance: Maintain cleanliness and ensure all equipment and areas meet company standards.
- Auditing: Conduct regular internal store audits to ensure compliance and identify opportunities for improvement.
Qualifications
- 4 years of managerial experience in the culinary or hospitality industry.
- 3 years of kitchen experience
- 2 years of supervisory experience.
- Café, bakery, or delicatessen experience is a plus.
- ServSafe Food Protection Manager Certification (or willingness to obtain within 30 days).
- Proficiency in Microsoft Office (Word, Excel) and familiarity with POS systems.
- Strong communication skills (both verbal and written).
- Ability to manage multiple locations.
- High energy and engaging personality with a professional demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Capable of working on your feet for extended periods (10 hours a day, 50 hours per week).
- Willingness to travel for training purposes.
Performance Expectations
- Conduct regular team meetings to foster communication and team cohesion.
- Develop and implement strategies to enhance efficiency and profitability.
- Oversee opening and closing procedures to meet operational standards.
- Manage inventory, pricing integrity, merchandising, labor scheduling, and expense control.
- Ensure storefront cleanliness, organization, and appealing presentation.
- Train staff on product knowledge and recommend products to customers.
- Evaluate store operations to identify strengths and opportunities for growth.
Pay: Starting from $70,000 per year (plus bonus opportunities)
Benefits: Competitive salary, health benefits, and growth opportunities
Salary : $70,000