What are the responsibilities and job description for the Bilingual Call Center Supervisor position at Carlton Staffing Services?
We’re hiring a Bilingual Call Center Supervisor for our SW Houston client! We are looking for experienced, reliable, hard-working employees who can interview immediately!
DESCRIPTION OF YOUR DREAM JOB:
- Job Title: Bilingual Call Center Supervisor
- Location: SW Houston
- Pay: $23-$26/hr
- Hours: M-F 6am-8:30pm, Sat & Sun if needed
- Duration: Long Term Temporary
- Description of Duties: Oversee daily call center operations, ensuring high-quality customer service, managing staff, and maintaining workflow efficiency. Responsibilities include supervising call center agents, handling escalations, monitoring performance, and ensuring compliance with company policies while utilizing strong communication, multitasking, and leadership skills.
- Requirements: Minimum 3 years’ experience as a lead or supervisor, strong verbal communication and multitasking skills, and a positive customer service attitude. Must have basic computer knowledge, the ability to manage teams effectively, and meet testing requirements, including a CSR test (score 80 ) and typing test (30 WPM).
WHO WE ARE:
Carlton Staffing is a local staffing firm in Texas with over 44 years of experience! We have connections with numerous hiring managers throughout the greater Houston area. An application with us is an open application with our rock-star clients. Don't wait another minute! Let our knowledgeable staff assist you today, visit www.carltonstaffing.com.
Salary : $23 - $26
