What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Carmel Animal Hospital?
Job Summary
We are seeking a compassionate and organized Veterinary Receptionist to join our team at a busy veterinary clinic. The ideal candidate will be the first point of contact for clients and their pets, providing exceptional customer service while managing front desk operations. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet clients and their pets warmly upon arrival and provide assistance as needed.
- Schedule appointments, manage the calendar, and confirm upcoming visits.
- Answer phone calls and respond to inquiries about services, procedures, and pet care.
- Maintain accurate patient records and ensure all information is up to date.
- Process payments and handle billing inquiries with professionalism.
- Assist veterinary staff with administrative tasks as needed, including filing and data entry.
- Provide basic information on animal husbandry, health care, and preventive measures to clients.
- Ensure the front desk area is clean, organized, and welcoming at all times.
Requirements
- Previous experience in a front desk role or customer service position is preferred.
- Knowledge of animal husbandry, veterinary clinic operations, or experience as a veterinary assistant is a plus.
- Familiarity with dog handling techniques and basic animal physiology is beneficial.
- Ability to work well under pressure while maintaining attention to detail.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.
- Aseptic technique knowledge is advantageous for assisting in clinic procedures.
- Experience in a kennel or equine environment may be considered an asset.
If you are passionate about animal care and enjoy working in a collaborative environment, we encourage you to apply for this rewarding position as a Veterinary Receptionist!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $15