What are the responsibilities and job description for the Director of Catering and Events position at Carmel Country Club?
We currently have an amazing opportunity as The Director of Catering and Events at Carmel Country Club. As the Director of Catering and Events, you will be responsible for the strategic direction, operational success, and profitability of the club's banquet and event services. This position oversees the entire event life cycle, from marketing and promotion to execution, while ensuring a high standard of service and client satisfaction. A key aspect of the role involves collaborating with other departments, as well as leading and managing a team of event professionals to ensure seamless execution of all member-related and private events. The Director is accountable for driving event revenue, managing expenses, and overseeing the recruitment and development of team within the department.
Job Knowledge, Core Competencies, and Expectations :
- Accountable for overall banquet and event operations, including revenue generation, expense management, payroll, marketing, hiring, and retention of team.
- Proven track record in sales, with excellent communication and interpersonal skills.
- Highly detail-oriented with the ability to lead, delegate, and ensure all banquet events are successful.
- Strong ability to provide clear direction, motivate, and inspire team members.
- Proficient in event management software, including Jonas Encore and Social Table (preferred), along with other digital tools like CRM platforms and social media marketing.
- Working knowledge of food and beverage operations, including menu development, wine pairings, and event-based culinary trends.
- Strong problem-solving and decision-making abilities, especially under pressure during events.
- Financial acumen in managing event budgets and financial reporting.
Qualifications :
Required Qualifications :
Preferred Qualifications :
Job Tasks / Duties :
Benefits :
We exceed expectations by following the C.A.R.M.E.L. Way
Courtesy
Awareness
Relationship building
Making it special
Enthusiasm
Latitude
Our Chief Priorities
We find creative ways to get to a "Yes"
Carmel is a club that offers what we can do as opposed to saying what we cannot do. Our team works together to find a way to accommodate member requests as long as the outcome is safe, legal, and courteous. Sometimes the hardest part of this is meeting the last requirement : courteousness. If the request will disrupt other members or negatively impact your team members, then we need to find a creative solution to offer the member.
About Us
Carmel has earned recognition as a Platinum Club of America, a Five Star Private Club and was named the number 13 private club in America by Club Leaders Forum. Charlotte Observer named Carmel Top Places to Work in 2023. We appreciate all these fine recognitions, but we take our greatest pride in our family atmosphere and all the wonderful moments members have experienced and shared over the years, and the teamwork shared by our team members. Carmel is a symbol of tradition in Charlotte, a place where the whole family loves to be, and everyone feels more at home.
What we offer :
Paid time off
Cost-shared medical & prescription benefits
Club paid basic life insurance, long and short-term disability
Dental, vision, life insurance, Health Savings Account
401k with Club match for eligible team members
Daily meals, sodas, and ice cream located in a comfortable, air-conditioned environment inside the clubhouse
Golf and tennis playing privileges
Discounts on items in our Tennis and Golf shops
Training and growth opportunities
Please note :
