Ice Technician/Maintenance Lead

Overview:
The Ice Technician/Maintenance Lead plays a vital role in maintaining the Zotec Partners Carmel Ice Skadium and affiliated facilities. This position combines technical expertise in ice maintenance with leadership responsibilities, ensuring high-quality ice, operational efficiency, and adherence to safety protocols. The role includes managing ice resurfacing equipment, overseeing general maintenance, and providing exceptional customer service.

Essential Contributions:

· Customer Service: Deliver a safe, clean, and efficient facility to ensure an excellent guest experience.

· Ice Maintenance: Resurface ice using a Zamboni, perform surface repairs, build ice depths, and clean glass, benches, penalty boxes, and decals.

· Equipment Maintenance: Safely operate and maintain ice resurfacing equipment. Inspect, repair, and maintain hockey goals, nets, and other on-ice equipment. Address issues with ice resurfacing machines as needed.

· General Maintenance: Conduct repairs to the board system, locker rooms, and other facility areas. Maintain and document all facility systems.

· Staff Leadership: Manage and train ice personnel. Evaluate staff performance, address deficiencies, and ensure tasks are completed on schedule.

· Safety Compliance: Enforce safety protocols, adhere to OSHA standards, and monitor air quality to ensure regulatory compliance.

· Documentation: Maintain accurate records of all maintenance activities.

· Facility Monitoring: Conduct regular inspections of rink systems to confirm all components meet safety standards. Supervise employees during ice maintenance and repairs.

· Special Assignments: Complete additional tasks as assigned by management.

Requirements:

· A team-oriented mindset and desire to contribute.

· Flexibility to work various shifts, including nights, weekends, and holidays, and availability for emergency on-call duties.

· High School Diploma or GED; a bachelor’s degree in a related field is preferred.

· Experience operating ice resurfacing equipment, floor scrubbers, and scissor lifts is preferred.

· CIT (Certified Ice Technician) certification is preferred.

· Strong customer service skills and experience working with the public.

· Familiarity with ice sports and affiliated associations is a plus.

· General maintenance and housekeeping experience.

· Strong mechanical and organizational skills.

· Commitment to prioritizing safety and following local and state regulations.

· Excellent communication and interpersonal abilities.

· Problem-solving skills and a hands-on management approach.

· Valid driver’s license with a clean driving history.

· Knowledge of ice installation, preparation, and maintenance is preferred.

· Supervisory skills are an advantage.

Additional Information:
This job description is not exhaustive and may evolve based on organizational needs. Management reserves the right to revise responsibilities or assign different tasks as necessary in response to emergencies, workload changes, or technological advancements.

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Expected hours: No less than 35 per week

Schedule:

• Day shift
• Evening shift
• Every weekend
• Morning shift
• On call
• Overtime
• Weekends as needed

Work Location: In person

Salary : $17 - $22