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Office Manager - State Farm Agent Team Member

Carmine Costantino - State Farm Agent
Auburn, NY Full Time
POSTED ON 3/11/2025 CLOSED ON 4/10/2025

What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Carmine Costantino - State Farm Agent?

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Paid time off
  • Opportunity for advancement

ROLE DESCRIPTION : As Office Manager - State Farm Agent Team Member with Carmine Costantino - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Carmine Costantino - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
  • QUALIFICATIONS :

  • Excellent communication skills - written, verbal, and listening
  • Highly organized and detail-oriented

  • Experience in customer service required
  • Experience in managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Able to obtain Property and Casualty License
  • Able to obtain Life and Health License
  • BENEFITS :

  • Paid time off (holidays and personal / sick days)
  • Salary plus commission / bonus
  • Health benefits
  • Growth potential / opportunities for advancement within my agency
  • Compensation : $45,000.00 - $55,000.00 per year

    Do you want a career and not just a job?

    We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Carmine Costantino - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Carmine Costantino - State Farm Agent!

    About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
  • Our office is located in 230 Grant ave Auburn Ny13021.
  • Our office is open Mon-Fri 10-6 Sat 11-3.
  • Apply now and let us put you on the path to success

    State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

    Salary : $45,000 - $55,000

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