Server

Carnegie Heights, a Brightwater Independent Living Senior Community, is seeking a knowledgeable Server with customer service and restaurant experience. We are proud to offer the highest quality engagement, dining, and health support services, and a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals to join our team. Every team member in a Brightwater community embodies the mission of our company: to inspire hope and enhance the lives of our residents through the creation of an unparalleled experience.

*Please note that this Server position is not eligible for tips due to the nature of restaurant service within senior living*

Position Summary:
Each team member at Brightwater is responsible for assisting their department in striving to meet or exceed the standards of excellence that have been set. The Server is specifically responsible for providing exceptional service to all residents, guests and coworkers by performing essential duties effectively and efficiently; serving meals to residents in an efficient, courteous and friendly manner; and holding up Brightwaters standard and expectations.

Duties & Responsibilities:

Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).

Responsibilities for Breakfast, Lunch and Dinner:

• • Assure menu holders are clean, correct menu is in menu holders, and placed on table.
  • Set tables for next meal.
  • Assist with bussing tables after first course served and at end of meal.
  • Clean and sanitize tables and chairs.
  • Sanitize placemats and set on tables.
  • Spot clean and vacuum carpet.
  • Clean table and chair legs (monthly).
  • Prepare server station for breakfast, lunch and dinner
  • Serve fresh bread in basket per assigned meal.

• Serve breakfast, lunch and dinner:

• • Greet residents (and visitors if applicable) at table before taking orders or serving.
  • Politely and efficiently take meal orders and deliver them to kitchen
  • Assure adaptive equipment is present for residents who require it
  • Serve beverages, cereals, soups, salads, meals, and desserts
  • Complete side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.

Perform housekeeping and laundry duties as assigned.

Role Qualifications:

• Demonstrate ability to communicate effectively, both verbally and in writing.
• Maintain Smart Choice certificate/permit.
• Maintain food handlers permit.
• Maintain any other certifications as required by state or provincial regulations.
• Ability to remain calm when confronted with angry guests.
• Ability to operate P.O.S. computer, make correct changes, process credit card transactions and balance at the end of shift.

About us

Brightwater Senior Living Group is a management company that oversees senior living communities across North America. At Brightwater, our goal is to lead the way in innovation for tomorrow to enrich the lives of seniors today by providing seniors and families with hospitality and healthcare experiences that are unrivaled.

Why we do what we do
We know that the most important moments in our residents’ lives are the ones that make them feel at home. We continue to create services and amenities designed to help seniors live life THEIR way, and never ask them to change who they are to fit into our communities. We design spaces that adapt to their lives, their needs, and their choices.

What we value
Everything our team members do, everything our team members say, and the way our team members act is a direct reflection of the Brightwater brand. We know how important it is to show admiration, have integrity, and work as a team to strive for both excellence and innovation. We expect our team members to take ownership of their role and show stewardship in the way they manage human, material and fiscal resources that have been entrusted to our care. We also encourage the complete well-being of our team members by valuing the time required for regeneration and rejuvenation.

Our communication philosophy
We pride ourselves on creating an environment that facilitates open and transparent communication with our team members, our residents and our families. Our team is available to listen, support and serve the needs of all team members through direct and ongoing dialogue, and we believe that this respectful, open-minded dialogue makes us stronger in what we do and how we do it. We make every effort to ensure team member’s suggestions, ideas, opinions, and concerns are heard, and we reward team members for creation of ideas that improve any aspect of our community.

Brightwater Senior Living is an equal-opportunity employer and strives to provide an environment in which human dignity prevails. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, perceived race, color, national origin, citizenship status, ancestry, creed, religion, age, marital status, family/parental status, disability, sex, sexual orientation, gender identity, source of income, receipt of public assistance, status as a veteran or current or future military status. Brightwater Senior Living does not tolerate discrimination or harassment based on any of these characteristics.